Danielle Overcash
Peoria
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-focused professional with over 30 years of experience in a pharmacy setting. Hands-on supervisor driving operational excellence and engagement. Displays strong skills in accounts receivable, inventory management, and customer service.
Overview
16
16
years of professional experience
Work History
Sales Manager
Petersen Hotels
01.2024 - Current
- Established strong relationships with key accounts, resulting in repeat business and referrals
- Managed the entire sales cycle from prospecting to closing deals, consistently meeting revenue goals
- Exceeded monthly sales targets
- Implemented strategic sales plans to penetrate new markets
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
Small Business Owner
Nellie Rose Boutique
05.2018 - Current
- Cultivated loyal customer base by providing excellent customer service
- Established high standards for professionalism and customer service
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advised customers on style and new trends
- Devised pricing strategies based on company policies and promotional considerations
- Reconciled bank and credit card accounts monthly
Pharmacy Technician/Office Manager
Essential Wellness Pharmacy
05.2009 - 12.2023
- Assisted in the management of daily office operations, including answering phone calls, scheduling appointments, coordinating meetings, and maintaining office supplies
- Supervised a team of 5 administrative staff members, providing guidance and support to ensure smooth workflow
- Developed and maintained effective relationships with vendors, negotiating favorable contracts for office supplies and services
- Served as a point of contact between departments to facilitate communication and resolve any issues or conflicts that arose
- Closely monitored inventory levels of supplements and medications to prevent shortages or excesses while optimizing cost-efficiency through strategic purchasing decisions
- Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
- Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
- Maintained a clean and organized work area, including the pharmacy shelves and storage areas
- Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
- Processed insurance claims for patients' prescriptions
- Maintained confidentiality of patient information according to HIPPA regulations at all times
- Managed patient profiles and updated information such as allergies, current medications, and contact details accurately in the pharmacy system
Education
General Studies
Spoon River College
CantonSkills
- Relationship building
- Proactive and Self-Motivated
- Problem-solving skills
- Office management
- Drug inventory control
- Point of Sale systems proficiency
- Record keeping and documentation
- Inventory management
- Payment and processing
- Workflow optimization
- QuickBooks
Timeline
Sales Manager
Petersen Hotels
01.2024 - Current
Small Business Owner
Nellie Rose Boutique
05.2018 - Current
Pharmacy Technician/Office Manager
Essential Wellness Pharmacy
05.2009 - 12.2023
General Studies
Spoon River College
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