Danielle Costa
Washington
Summary
Hardworking and reliable pharmacy technician with strong ability in hospital pharmacy with medication knowledge. Offering quality and efficient work. Highly organized, proactive and punctual with team-oriented mentality. Skills to support efficient and compliant pharmacy operations. Delivers meticulous formulation, courteous patient support and exceptional inventory management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Orsini Specialty Pharmacy
01.2023 - Current
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling shipments and managing patient flow.
- Delivered excellent patient experiences and direct care.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Pharmacy Technician
Unity Point Health Pekin
09.2019 - 12.2023
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Mixed pharmaceutical preparations according to written prescriptions.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Education
CPhT - Pharmacy Technician
Midwest Technical Institute - East Peoria
East Peoria, IL05.2019
Skills
- Pharmacy Operations
- Customer service
- Patient relations
- Attention to detail
- Patient care coordination
- Scheduling
- Data Entry
- Detail-Oriented
- Answering and Routing Calls
- Problem-Solving Skills
- Workflow Optimization
- Supporting Pharmacy Operations
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
- Certified Pharmacy Technician (CPhT)
Timeline
Patient Care Coordinator
Orsini Specialty Pharmacy
01.2023 - Current
Pharmacy Technician
Unity Point Health Pekin
09.2019 - 12.2023
CPhT - Pharmacy Technician
Midwest Technical Institute - East Peoria
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