Accomplished Sales and Marketing Manager with10+ years of experience planning, executing, and closing deals that provide significant client value while accomplishing the company’s financial goals. Recognized for outstanding communication skills and consistent sales record in developing and attracting new clients.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales and Marketing Manager
4RGroup LLC
08.2023 - Current
Maintain increase of sales by40% within two years, exceeding set quota by38% in FY23 and 62% in FY24 by conducting a comprehensive analysis of industry trends, and forecasting customer contract demands
Develop business plans, secure high-value contracts, create pricing structures, process returns, order inventory, create purchase orders, for branded products
Maximize profitability through managing client's contracts, manage client relations, negotiate product/service terms, and follow-up on all pending matters with customers, clients and vendors
Optimize supply chain management with strategic vendor partnerships and effective inventory control measures
Increase efficiency in medical supply inventory management by regularly updating stock levels and ordering necessary items proactively with variety of brands and products
Analyze sales data to identify trends and areas for improvement, implementing targeted action plans for enhanced performance
Corporate Account Manager
CoFreight3PL
05.2022 - 08.2023
Successfully managed and nurtured B2B strategic relationships with key customer stakeholders, resulted in20% business growth selling services, and warehouse space
Managed large corporate-level customer accounts across multiple locations with a combined revenue of over $7M yearly exceeding quotas by identifying new business opportunities and negotiating existing contracts
Produced and analyzed weekly and/or monthly KPI and SLA reports, used reports internally and externally to monitor performance, and communicated progress with customers and/or identified areas of improvement
Contributed to processing improvements and costs optimization initiatives in collaboration with internal and external stakeholders
Collaborated with operations and logistics teams to ensure service delivery and resolve any issues affecting customer satisfaction by conducting monthly meeting to strategize goals, performance and escalation solutions
Identified upsell opportunities within existing accounts, contributing significantly to annual revenue growth.
Senior Key Account Manager
Kubota Engine America
11.2015 - 05.2022
Negotiated and managed12 key accounts with over $25M in annual revenue combined, being the main point of contact for service delivery or shipments, answered client inquiries, conducted contract negotiation yearly
Completed KPI reports monthly and/or weekly to track and analyze progress and to set goals to improve performance with distributors
Trained and supervised new account managers, customized training material to align with specific needs and goals of customers, resulting in an improvement in sales performance
Collaborated with Marketing and Engineering dept to develop new launch marketing campaigns online and presented demonstrations of new/existing products at trade shows resulting increased sales of engine parts
Utilized CRM software to effectively track account information, sales activities, and client interactions for improved efficiency in managing key accounts.
Sales and Operations Manager
Trinity Child Care Centers
07.2012 - 11.2015
Lead project manager for all new developments, managed each site budget, ordered construction equipment, hired vendors, and contractors successfully completed under budget by30% averaging $4M throughout yearly lifecycles
Collaborated closely with the executive team to develop, implement, manage, and evaluate data-driven strategies for analyzing business operations
Analyzed performance metrics and delivered actionable insights, offering business solutions and recommendations to enhance overall performance, and identified new opportunities
Supervised vendors, temporary staff and contractors visiting job sites, conducted safety check, and completed injury reports
Main contact for State of Illinois Grant officials, DCFS, and Chicago Zoning personnel, aided when needed
Education
Associate of Applied Science - Cybersecurity
College of Lake County
Grayslake, IL
06.2025
Master of Art - Business Management/Leadership
Webster University
St Louis, MO
04.2012
Bachelor of Business Administration - Management
Robert Morris University
Chicago, IL
04.2008
Skills
Business Analytics
CRM management
Sales quota achievement
Contract negotiations
KPI & Forecast Monitoring
Relationship Building
Inventory Management
Problem-Solving Escalations
Data Analysis and Reporting
Certification
HIPAA Certification - North American Learning Institute - May2024
Google Project Management Certification - College of Lake County - Mar2023
Google Data Analytics Certification - College of Lake County - Dec2023