Daniela Viteri
Communication And Media
Chicago
Summary
Bachelor's in Communication & Media with 7 years of experience in digital media, social media management, and audio advertising production. Skilled in content creation, website management, and production assistance. Known for leadership, adaptability,with a diverse professional background and act with sense of urgency to deliver relentless and remarkable client service.
Overview
6
6
years of professional experience
Work History
Patient Scheduling Coordinator
Usa Clinics Group
07.2024 - Current
- Managed high call volumes while maintaining exceptional accuracy in appointment scheduling.
- Processed health insurance authorizations and verifications to ensure compliance and accuracy.
- Managed confidential patient data per HIPAA standards.
- Resolved insurance discrepancies, reinstating coverage for patients across 29 states in four specialty clinics.
Advertising Audio Production
Freelance in Audio Editing & Production
01.2022 - Current
- Produced custom audio ads, enhancing brand voice and identity.
- Specialized in audio branding, creating soundscapes, jingles, and voiceovers.
- Optimized audio content for multi-platform use, ensuring consistency.
- Collaborated with clients to align audio strategies with marketing goals.
Administrative Assistant
O'Hare International Airport (Prospect)
12.2023 - 07.2024
- Optimized document organization through meticulous file maintenance and archiving.
- Planned and executed station events, applying branding, audience engagement, and promotional strategies to maximize reach.
- Managed payroll for management and support staff.
- Processed badge renewals using CDA system.
Airport Operations Coordinator
O'Hare International Airport (Prospect)
08.2023 - 12.2023
- Streamlined communication across departments through strategic meetings, reports, and insights to improve operational efficiency.
- Provided top-tier customer service by resolving ticketing and boarding issues, enhancing satisfaction and brand loyalty.
- Maintained flight and event logs, ensuring accurate records of aircrew and flight operations for compliance.
- Partnered with maintenance and wheelchair services to ensure accessible travel for passengers with disabilities.
Production Assistant
Acme AudioLab
09.2019 - 01.2021
- Assist in audio ad creation, applying branding and sound design.
- Edit audio to align with brand voice and marketing goals.
- Collaborate with teams to ensure audio aligns with campaign strategies.
- Organize audio assets for efficient use in future marketing.
Education
Bachelor of Arts - Communication And Media
Salesian Polytechnic University
Ecuador, Uio 05.2001 -
Skills
- Adobe Programs Proficiency
- Microsoft Office Expertise
- Social Media Management
- Content Creation & Strategy
- Insurance Portals: Proficient in CPT, NPI, and ICD-10
- Bilingual (Spanish & English)
Timeline
Patient Scheduling Coordinator
Usa Clinics Group
07.2024 - Current
Administrative Assistant
O'Hare International Airport (Prospect)
12.2023 - 07.2024
Airport Operations Coordinator
O'Hare International Airport (Prospect)
08.2023 - 12.2023
Advertising Audio Production
Freelance in Audio Editing & Production
01.2022 - Current
Production Assistant
Acme AudioLab
09.2019 - 01.2021
Bachelor of Arts - Communication And Media
Salesian Polytechnic University
05.2001 -
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