Daniel Weger

Responsibilities:

• Support and maintain OnBase solutions for healthcare customers, including upgrades, enhancements, and issue resolution.
• Troubleshoot complex Workflow, WorkView, Unity Forms, Capture, and integration issues (Epic, HL7, APIs).
• Perform environment monitoring and Daily Health Checks to ensure stability and performance.
• Gather requirements, implement configuration changes, and deploy updates with minimal downtime.
• Collaborate with cross-functional teams to resolve escalated incidents and ensure smooth operations.
• Document solution changes, upgrade plans, and environment details for customer clarity and continuity.

Achievements:

• Delivered multiple successful OnBase upgrades and enhancements across healthcare environments.
• Improved solution performance and reduced downtime through proactive issue identification.
• Designed and implemented workflow efficiencies to reduce manual steps for end users.
• Resolved high-priority technical issues quickly, improving customer satisfaction and system reliability.
• Recognized for strong collaboration and consistent delivery within Managed Services.

• Operated chemical processing equipment successfully while adhering to company standards.
• Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing.
• Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid any accidents.
• Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
• Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.

• Performed troubleshooting on HVAC systems to determine root cause of issues.
• Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
• Traveled to job sites for both scheduled and emergency appointments.
• Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
• Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
• Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
• Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.