Daniel Sotelo
Chicago Heights
Summary
Reliable and results-driven transportation leader with a proven track record in managing, training, and guiding teams. Skilled in route planning, safety protocols, and operational performance optimization. Recognized for strong communication, adaptability, and a collaborative leadership style that supports meeting and exceeding organizational goals. Fluent in both Spanish and English, with the ability to communicate effectively across diverse teams and customer groups.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Driver / Supervisor
Two Men and a Truck
06.2020 - Current
- Operated a 26-ft box truck for residential and commercial moves.
- Ensured safe handling of customer belongings, and maintained strong customer service.
- Planned routes and assisted with scheduling.
- Supervised team of drivers, ensuring compliance with safety protocols and operational standards.
- Participated in staff meetings and training sessions to continuously improve customer communication skills and knowledge.
- Customer upselling services and needs to accommodate their situation.
- Taking the lead on Spanish-speaking customers to make them more comfortable.
Driver / Warehouse Associate
Glen Ellyn Storage Corporation
09.2022 - 03.2023
- Delivered cabinets, palletized goods, medical equipment, artwork, and other high-value items.
- Loaded and unloaded trucks safely and efficiently.
- Supervised a crew and coordinated daily workflow.
- Conducted inventory management on incoming and outgoing items.
Cook / Prep
Giordano’s
10.2017 - 05.2019
- Prepared ingredients and ensured consistent product quality.
- Maintained kitchen cleanliness and followed safety procedures.
- Supported kitchen team to ensure smooth daily operations.
Education
High School -
Bloom High School
Chicago Heights, IL05.2019
Skills
- Delivery Driving
- Inventory management
- Ability to lift 50lbs
- Informed service advice
- Team leadership
- Team building expertise
- Customer engagement
- Upselling and cross-selling
- Problem-solving
- Active listening
Certification
- Commercial Driver’s License (CDL) – Class C
- Expires: May 2028
LANGUAGES
Spanish: Fluent
English: Fluent
Timeline
Driver / Warehouse Associate
Glen Ellyn Storage Corporation
09.2022 - 03.2023
Driver / Supervisor
Two Men and a Truck
06.2020 - Current
Cook / Prep
Giordano’s
10.2017 - 05.2019
High School -
Bloom High School