Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Schoonover

Champaign

Summary

Results-driven professional with over 5 years of management experience, experience in agriculture, customer service, and drain cleaning/basic plumbing.

Overview

11
11
years of professional experience

Work History

Drain Service Technician

Roto-Rooter
Champaign
11.2024 - Current
  • Assisted customers with service inquiries and scheduled appointments to ensure timely support.
  • Maintained accurate records of service calls, repairs, and parts used to enhance operational efficiency.
  • Repaired faulty components including motors, pumps, valves, and switches to restore system functionality.
  • Use a hydro-jetter on main line sewer lines (going through clean outs found inside/outside), both for residential and commercial customers.
  • Operated main line cable machine to clear blockages from sewer lines in residential and commercial properties.
  • Operated secondary cable machine to clear obstructions from floor drains in residential and commercial settings.

Quality Tech

Continental Mills
04.2021 - 11.2024
  • Collected daily product samples, conducted bake ups, and tested product quality.
  • Performed various product tests, including pH, salt, gluten, hot-height, and circumference measurements.
  • Test product for gluten (if the line is running gluten free).
  • Evaluated production line conditions to make informed decisions regarding operations.
  • Assisted production line by operating machinery and facilitating product rework.

Store Manager

Russell Cellular
06.2018 - 06.2021
  • Achieved monthly sales targets for store and team, contributing to overall revenue growth.
  • Assist customers with devices, plans, bills, technical issues, and more.
  • Facilitated customer relationships, enhancing customer retention rates.
  • Assisted in onboarding and training of new employees, improving team integration and performance.
  • Complete employee performance reviews.
  • Use software to upgrade customer devices, plans, accept payments, and to perform inventory count.

Operator

Topflight Grain Co.
08.2015 - 11.2018
  • Loaded and unloaded trucks at loading dock, ensuring timely delivery of goods to meet operational schedules.
  • Maintained and monitored inventory control during drying, aeration, and blending processes, supporting efficient material flow.
  • Worked extended hours with perfect attendance (during harvest season).
  • Cleaned work areas and organized supplies to uphold facility standards and promote a safe working environment.

Education

High School -

Mahomet-Seymour High School

Skills

  • Hydro-jetter operation
  • Main line cable machine
  • Repair techniques
  • Troubleshooting skills
  • Quality assurance testing
  • Equipment maintenance
  • Inventory control
  • Service scheduling
  • Record keeping
  • Customer relationship management
  • Problem solving
  • Time management
  • Team collaboration
  • Effective communication
  • Employee onboarding

Timeline

Drain Service Technician

Roto-Rooter
11.2024 - Current

Quality Tech

Continental Mills
04.2021 - 11.2024

Store Manager

Russell Cellular
06.2018 - 06.2021

Operator

Topflight Grain Co.
08.2015 - 11.2018

High School -

Mahomet-Seymour High School
Daniel Schoonover