Daniel Neumann
Bourbonnais
Summary
Results-driven professional with strong skills in customer service, equipment maintenance, and inventory control. Proven track record in managing team dynamics and ensuring smooth operations in fast-paced environments.
Overview
30
30
years of professional experience
Work History
Assistant Site Manager
Tidal Wave Auto Spa
Bourbonnais
04.2025 - Current
- Assisted in daily site operations for a premier auto spa service.
- Managed customer inquiries and provided information about services offered.
- Trained new staff on operational procedures and customer service standards.
- Documented inventory levels and assisted with ordering supplies as needed.
- Supported maintenance of equipment and tools used in car washing processes.
- Conducted regular inspections of the work area to identify potential risks or hazards.
Material Handler
Ryder
Wilmington
09.2023 - 04.2025
- Operated forklifts and pallet jacks to move materials efficiently.
- Loaded and unloaded shipments, ensuring accurate inventory control.
- Received and distributed incoming materials to designated areas.
- Inspected materials for any damages or defects upon receipt.
- Supported other warehouse personnel in completing tasks efficiently.
Wash Manager
Delta Sonic Car Wash Systems
Crestwood
11.2008 - 09.2023
- Developed staff schedules to meet operational needs and manage labor costs.
- Established standards for customer service excellence throughout the organization.
- Monitored all equipment used during the car wash process to ensure it was functioning properly.
- Evaluated employee performance through periodic reviews and provided feedback accordingly.
- Implemented strategies for upselling additional services during each visit.
- Maintained vacuums, pressure washers and equipment for car wash and self-service areas.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
General Manager
The Lumberyard
Bourbonnais
03.2005 - 11.2008
- Checked sprinkler systems daily to ensure proper functioning of irrigation equipment.
- Created schedules and monitored payroll to remain within budget.
- Developed service and sales strategies to improve retention and revenue.
- Trained new employees on equipment handling and field care techniques.
- Managed a team of grounds crew workers who assisted with game-day operations and concession stands.
Union Painter
National Decorating Service
Oak Brook
06.1995 - 10.2004
- Prepared surfaces by sanding and cleaning for optimal paint adhesion.
- Educated apprentices on painting techniques and safety procedures on job sites.
- Maintained tools and equipment in proper working condition to ensure efficiency.
- Inspecting work sites to determine necessary preparation work prior to painting tasks.
- Consulting with clients regarding color choices, finishes and sheens.
Skills
- Equipment maintenance
- Customer service
- Inventory control
- Staff training
- Risk assessment
- Vehicle inspection
- Team leadership
- Effective communication
- Conflict resolution
Timeline
Assistant Site Manager
Tidal Wave Auto Spa
04.2025 - Current
Material Handler
Ryder
09.2023 - 04.2025
Wash Manager
Delta Sonic Car Wash Systems
11.2008 - 09.2023
General Manager
The Lumberyard
03.2005 - 11.2008
Union Painter
National Decorating Service
06.1995 - 10.2004