DANIEL LOPEZ

- Manifesting full export freighter and PAX flights. Ensuring proper buildup, as well as producing NOTOC and other sensitive documents.

- Implementing and executing communications methods including nightly flight reports and detailed turnover documents streamlining smooth shift transitions.

- Ensuring daily tasks are distributed fairly and workload is manageable for every member on the team.

- Attended monthly meetings with staff and airline representatives to discuss goals and process improvements.

- Attentiveness to staff needs and recognizing their achievements to maximize morale.

- Worked with clients via phone or email on cargo shipments or other issues.

- Worked closely with logistics companies including FedEx, UPS, USPS, DHL and local and national trucking companies.

- Prepare and ensure all airline and customs documentation is accurate

- Provide customer service, including but not limited to, answering the phones and speaking with clients

- Typing of correspondence and memos for the office

- Comply with all policies and procedures set forth by the company

-Assure proper compliance with local and international laws and regulations

- Ensure paperwork is prepared timely and accurately

Interact and communicate with clients and vendors as needed

Input accurate and efficient data to maintain records.