Reliable and punctual Cage Cashier with a track record in cash handling and regulatory compliance. Known for teamwork orientation and outstanding customer service, ready to contribute to operational excellence and enhance guest satisfaction.
Overview
23
23
years of professional experience
Work History
Cage Cashier
Rivers Casino Des Plaines
Des Plaines, IL
08.2025 - Current
Monitored and reconciled cash drawer balances while processing transactions to uphold operational efficiency.
Delivered outstanding customer service to elevate guest experiences within casino operations.
Executed cash handling procedures while upholding gaming regulations and internal control standards.
Monitored adherence to company standard operating procedures, gaming regulations, and Title 31 compliance to uphold operational integrity.
Facilitated training and mentorship of new cashiers, employing positive techniques to enhance performance and team contributions.
Liquor Department Manager
Jewel Osco
Glenview, IL
05.2014 - 09.2017
Supervised daily operations to ensure compliance with company policies and standards.
Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Assistant Manager
Walgreens
Des Plaines, IL
05.2003 - 05.2012
Implemented loss prevention measures, reducing shrinkage rates significantly.
Coordinated team scheduling to ensure adequate coverage during peak hours.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.