Daniel Burr
Darien
Summary
Business analyst with proven success in process automation and operational efficiency. Expertise in data analysis and team leadership, successfully automated provisioning for 30 applications, enhancing workflow and optimizing resource allocation. Committed to driving strategic improvements and delivering measurable results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Analyst
BMO Harris Bank N.A.
Naperville
06.2020 - Current
- Manage and guide team of 2 offshore and 4 onshore developers on provisioning automation project. Team tasked with automating provisioning and deprovisioning of multiple applications to free capacity within FCU-EPU Provisioning teams. Successful completion of automation for 30 applications. On track to automate an additional 20+ applications in 2026
- Analyze business, user, and operations needs in order to create and maintain critical operations reporting
- Optimized workflow processes to improve operational effectiveness and streamline tasks.
- Collaborated with a team of administrators to oversee and support the organization-wide PowerApps-based ticketing system.
- Liaised with Power Platform Development Team to ensure system updates were made and interfaced correctly with existing infrastructure.
- Developed and maintained HR termination reporting to meet audit requirements for user decommissioning.
- Development of PowerBI data analysis tools and reporting
- Development and rollout of Dataverse based data warehousing and archiving platform
- Conversion of older internal tools and reporting to Power Platform based tools
Managing Director
Scallywag Brewing Company
Westmont
10.2018 - 01.2020
- Fully oversee planning, funding, and build-out phase of startup brewery
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Analyzed sales performance to inform strategic decision-making and drive growth
- Managed day-to-day operations of brewery and taproom, ensuring smooth service and customer satisfaction
- Oversight of AP/AR/Payroll/Budgeting
- Enhanced workplace safety protocols proactively addressing potential hazards before becoming critical incidents.
- Successfully opened for business
- Ensured compliance with Health Department standards.
- Development and production of unique recipes in order to maintain appropriate stock levels
Business System Analyst
Starcom Worldwide
Chicago
08.2004 - 11.2018
- Analyze business, user, and operations needs in order to create and maintain back office policies and procedures
- Liaise with Publicis Groupe IT to ensure that required financial and mobility systems interface correctly with larger organization IT infrastructure
- Assist with integration of HR systems to financial systems in order to maintain confidentiality while allowing Finance staff to access data for proper financial reporting
- Manage rollout of SAP based financial, time-keeping, and HR system
- Administration of PeopleSoft based Prism financial and time-keeping system, including eventual phase out
- Create needed reporting in order to deliver needed financial and time reporting data
- Support 1000+ users with daily system support and training issues
- Collaborated with administrators from sister agencies under Publicis Groupe to oversee India-based tier 1 support and ticketing system.
- Set up and support 8 additional offices on systems and provide training
- Implementation and administration of company-wide mobile device policy affecting 1500 users, including integration of company-issued devices into existing ecosystem
- Championed change management initiatives, enabling seamless adoption of new technology systems across all departments.
- Facilitated integration of new software applications by liaising between development teams and end users throughout project lifecycle.
- Communicated and explained business requirements to team members to understand and implement functional demands
- Identified permanent solutions for incidents reported by end-users.
Billing Coordinator
Starcom Worldwide
Chicago
05.2003 - 08.2004
- Issue client invoices totaling $50M annually using established procedures and policies
- Reconciliation of client accounts receivables in order to ensure proper flow between client payments to agency and agency payments to vendors.
- Reconcile discrepant client and vendor invoices using established procedures
- Resolved discrepancies in paid items, ensuring accuracy of financial records.
- Improved client relations by promptly resolving inquiries and concerns regarding invoices and account statuses.
- Collaborated with cross-functional teams to ensure accurate and timely billing for all products and services provided.
- Serve as liaison between vendor accounts receivable department and Starcom Worldwide
- Developed new procedures to facilitate proper payment of all vendors
- Managed filing and organizational tasks to support office efficiency.
Spot Payables Specialist
Starcom Worldwide
Chicago
02.2002 - 05.2003
- Reconciled discrepant invoices to ensure accurate financial reporting and timely payments.
- Liaised with vendor accounts receivable department and Starcom Worldwide to resolve payment issues.
- Communicated discrepancies to Starcom Media department, facilitating prompt resolution and timely vendor payments.
- Resolve problems with paid items
- Established new procedures for proper payment of special vendors.
- Managed filing system to organize office documents efficiently.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Education
Associate Degree - Brewing Technology
Siebel Institute of Technology
Chicago, IL07-2018
Bachelor of Science - Computer Sciences
University of Phoenix
Tempe, AZ06-2009
Skills
- Requirements gathering
- Business analysis
- Business process improvement
- Data analysis
- Business intelligence
- Reporting tools
- Process automation
- Power platform development
- Operational efficiency
- Workflow optimization
- Strategic planning
- Operations analysis
- Internal auditing
- Team leadership
- Problem solving
- Effective communication
Accomplishments
- Manage and guide a team of offshore developers tasked with automating deprovisioning aspect of applications in use bank wide
- Responsible for managing development team, preparation of SOP, and handoff of each completed automation segment to internal provisioning team
- Manage rollout projects for multiple systems at BMO Harris and Starcom Worldwide
- Conversion of request system from InfoPath to PowerApps based dynamic request system
- Confidential acquisition based user onboarding for 10k+ employees moved into BMO
- Successful management of all phases of opening start-up brewery including: planning, funding, build-out, licensing
- Successful creation, implementation, and administration of policies and procedures for: corporate mobility, travel and expense, time entry, vendor invoice payment
Certification
- A+ Computer Repair- 2002 Certification
- Concise Brewing Technology – 2018 Certification
- Cicerrone Institute Certified Beer Server – 2016 Certification
Timeline
Business Analyst
BMO Harris Bank N.A.
06.2020 - Current
Managing Director
Scallywag Brewing Company
10.2018 - 01.2020
Business System Analyst
Starcom Worldwide
08.2004 - 11.2018
Billing Coordinator
Starcom Worldwide
05.2003 - 08.2004
Spot Payables Specialist
Starcom Worldwide
02.2002 - 05.2003
Associate Degree - Brewing Technology
Siebel Institute of Technology
Bachelor of Science - Computer Sciences
University of Phoenix