Daniel Bucci
New Lenox
Summary
Dynamic Sales & Operations Manager with a proven track record at HTC Print Group, driving year-over-year revenue growth through strategic B2B sales and operational excellence. Expert in budget management and performance coaching, optimizing workflows and enhance client satisfaction, ensuring compliance and risk mitigation while fostering high-value relationships.
Overview
34
34
years of professional experience
Work History
Sales & Operations Manager
HTC Print Group
Tinley Park
11.2001 - Current
- Led the company from an A/E/C focus to a diverse portfolio of print services.
- Directed all B2B sales operations and business development strategies, driving consistent year-over-year revenue growth for wide-format graphics and custom apparel lines.
- Cultivated and managed high-value commercial accounts, property management firms, and corporate clients, achieving a [X]% customer retention rate over two decades.
- Led, mentored, and structured high-performing sales team, establishing performance metrics and quotas that improved closing ratios.
- Oversee the end-to-end production pipeline for wide-format print production (signs, banners, vehicle graphics) and apparel decoration (screen printing, embroidery, heat transfer), ensuring 100% on-time delivery.
- Managed complex, large-scale graphic installations, coordinating directly with client stakeholders, design teams, and installation crews to ensure flawless execution.
- Optimized production workflows and equipment utilization, reducing material waste and increasing daily throughput.
- Supervised stringent quality control protocols across all print and apparel mediums, maintaining high standards for color accuracy, durability, and finishing.
- Managed operational and sales budget, meticulously tracking profit margins, material costs, and labor allocation to maximize profitability.
- Spearheaded integration of business management technologies, streamlining order entry, estimating, and inventory tracking to enhance cross-departmental efficiency.
- Negotiated strategic contracts with key material and equipment vendors, lowering raw material costs while securing priority supply chains.
- Acted as the subject matter expert on technical print specifications, advising corporate clients on optimal substrate selection, finishing options, and durability factors for diverse environments.
- Ensured all commercial signage projects strictly complied with local building codes, ADA standards, and safety regulations, mitigating legal risks for both the firm and its clients.
- Developed tailored product lines and niche market strategies (such as commercial safety decals and compliance signage), successfully penetrating new industrial and commercial sectors.
- Implemented process improvements to streamline operations and reduce costs.
Loan Originator
TCF Bank
Lombard
03.1998 - 11.2001
- Sourced, negotiated, and closed a high volume of conventional, FHA, and VA residential mortgages, consistently meeting or exceeding monthly loan volume targets.
- Guided first-time and seasoned homebuyers through mortgage lifecycle, from initial consultation to closing, ensuring transparent, seamless experiences.
- Expanded the bank’s mortgage pipeline by establishing and cultivating a robust referral network of local real estate agents, builders, and financial planners.
- Structured complex loan files for diverse borrower profiles, ensuring files met stringent bank underwriting guidelines and secondary market standards.
- Cross-sold banking products, including home equity lines of credit (HELOCs), consumer loans, and deposit accounts, enhancing overall client financial solutions.
- Achieved high customer satisfaction ratings, generating consistent repeat business and direct client referrals.
Chemical Operations Specialist
Illinois Army National Guard
08.1992 - 08.1998
- Managed and maintained over $500K in specialized CBRN detection, decontamination, and reconnaissance equipment, ensuring 100% accountability and operational readiness.
- Led a team of 6 specialist soldiers under high-stress conditions, consistently meeting mission-critical deadlines and earning commendations for team performance.
- Instructed diverse audiences on proper use, maintenance, and fitting of personal protective equipment (PPE) and respiratory systems, enhancing safety compliance and operational effectiveness.
Commercial Sales Representative
ADT Security
Burr Ridge
05.1997 - 03.1998
- Consistently exceeded monthly sales quotas, securing lucrative commercial and industrial security accounts across an assigned territory.
- Generated $75K in new recurring monthly revenue (RMR) through cold calling, networking, and strategic B2B prospecting.
- Ranked in the top 20% of sales representatives region-wide, earning recognition for driving high-volume commercial system acquisitions.
- Built and managed a sales pipeline, utilizing targeted lead generation strategies to penetrate untapped commercial markets.
- Designed and pitched comprehensive integrated electronic security solutions, including burglar alarms, CCTV surveillance, and access control platforms.
- Collaborated with engineering and installation teams to ensure custom-designed systems met building codes and client expectations.
Education
Bachelor of Science - Education
Northern Illinois University
Dekalb, IL05-1997
Skills
- B2B sales
- Sales leadership
- Account strategy
- Sales forecasting
- Prospect management
- Business operations
- Budget management
- Compliance and risk
- Technical solutions
- Task management
- Performance coaching
- Effective communication
- Teamwork
- Conflict resolution
- Communication excellence
- Product knowledge
Awards
- Business Networking International - Highest Referral Value
- NIU Dept. of Education Department Honors
Affiliations
- Rudy's Brazilian Jiu Jitsu Club - Current
- Business Networking International
Timeline
Sales & Operations Manager
HTC Print Group
11.2001 - Current
Loan Originator
TCF Bank
03.1998 - 11.2001
Commercial Sales Representative
ADT Security
05.1997 - 03.1998
Chemical Operations Specialist
Illinois Army National Guard
08.1992 - 08.1998
Bachelor of Science - Education
Northern Illinois University