Daniel Boyles
Oswego,IL
Summary
Detail-oriented professional with a strong background in customer relations and security operations. Committed to ensuring safety and fostering collaboration, leveraging experience in relationship building to drive business success.
Overview
16
16
years of professional experience
Work History
Owner
Blue Line Coral
Naperville, IL
11.2015 - Current
- Managed day-to-day business operations of a saltwater aquarium store.
- Delegated tasks with multiple employees.
- Cultivated partnerships with suppliers, enhancing product quality and supply chain reliability.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Armed K-9 Handler
Allied Universal Security
Chicago, IL
02.2011 - 11.2019
- Was the operational liaison for K9 operations for clients, law enforcement, and company executive staff.
- Conducted foot & vehicle patrols of shopping malls, corporate buildings and public spaces with duel purpose K9 (Explosive Detection / Apprehension)
- Attended & participated in regular staff meetings in quarterly reviews with clients.
- Maintained multiple armed & unarmed security licenses for multiple states.
- Certified in first aid, CPR, AED, defensive tactics.
- Prepared all required reporting to executive staff & clients.
- Responded to any and all major incident as part of the special operations team at client locations nationally.
- Deployed for national events including, NATO, Boston Marathon Bombing & Hurricane Harvey.
- Conducted routine K9 training to meet company and state guidelines and annual recertification. Participated in K9 Olympics with multiple first place finishes in explosive detections.
- Ensured the health and well-being of the K9 partner through proper care, exercise, and nutrition management.
- Increased overall safety at large-scale events by conducting thorough security sweeps with the K9 partner prior & during events while also conducting K9 socialization with the public.
Security Officer
ICP International
Oakbrook IL
12.2010 - 11.2011
- Monitored security systems and conducted regular patrols to ensure safety of premises.
- Responded promptly to alarms and incidents, maintaining a secure environment for employees and visitors.
- Collaborated with law enforcement during investigations, providing accurate reports and eyewitness accounts.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Began training as a field training officer (FTO) prior to being selected as a K9 Handler.
Education
Bachelor of Science - Law Enforcement & Justice Administration
Western Illinois University
Macomb, IL05-2010
Skills
- Customer relations
- Relationship building
- Verbal and written communication
- Task delegation
Timeline
Owner
Blue Line Coral
11.2015 - Current
Armed K-9 Handler
Allied Universal Security
02.2011 - 11.2019
Security Officer
ICP International
12.2010 - 11.2011
Bachelor of Science - Law Enforcement & Justice Administration
Western Illinois University