Daniel Balai
Bunker Hill
Summary
Dynamic and results-oriented professional with extensive experience in arcade maintenance at Game Over and culinary operations at Dairy Queen Grill & Chill. Excelled in problem-solving, risk management, and ensuring compliance with health and safety regulations. Proven track record in enhancing customer satisfaction and streamlining operations, contributing to a significant increase in arcade profitability and efficiency in kitchen management. I have worked well with the shop for a total of around 2.5 months and have become pretty confident in my ability to work around the shop in order to complete requirements for vehicle and personnel safety.
Overview
3
3
years of professional experience
Work History
Arcade Maintanece
Game Over
01.2025 - Current
- Oversaw routine maintenance tasks such as cleaning game consoles and common areas to maintain a clean facility appearance.
- Ensured a safe and enjoyable gaming environment, conducting routine inspections of machines and facilities.
- Coordinated staff to optimize coverage during peak hours without exceeding labor budgets.
- Assisted upper management in developing long-term business plans aimed at expanding arcade offerings and increasing profitability.
- Collaborated with marketing team to design eye-catching advertisements that attracted new clients to the arcade.
- Resolved technical issues with machines efficiently, minimizing downtime for popular games.
- Monitored compliance with local health codes and safety regulations, maintaining an incident-free record during tenure as supervisor.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Reported concerns, broken machines, and out-of-order games to supervisor.
Cook
Dairy Queen Grill & Chill
02.2022 - 02.2024
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
High School Diploma -
Bunker Hill High School
314 S Meissner St, Bunker Hill, IL 6201412-2023
Tech School: Common Core - Vehicle Maintenance
Inter-service Construction Mechanic 'A' School
Port Hueneme, CA06-2024
Tech School: Unique - Vehicle Maintenance
Unique VM
Port Hueneme, CA07-2024
Skills
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Adaptability and flexibility
- Continuous improvement
- Risk management
Timeline
Arcade Maintanece
Game Over
01.2025 - Current
Cook
Dairy Queen Grill & Chill
02.2022 - 02.2024
High School Diploma -
Bunker Hill High School
Tech School: Common Core - Vehicle Maintenance
Inter-service Construction Mechanic 'A' School
Tech School: Unique - Vehicle Maintenance
Unique VM
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