Summary
Overview
Work History
Education
Skills
Timeline
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DANA YAKUTI

DANA YAKUTI

Salesforce Business Analyst

Summary

Salesforce Business Analyst | 3x Salesforce certifications:

Salesforce Administrator, App Builder and Sales cloud.

I'm looking for a place to make a real impact, I'm passionate about Salesforce tech and building complex solutions and looking forward to join the salesforce team.

Overview

5
5
years of professional experience

Work History

Salesforce Business Analyst

Nice LTD
05.2022 - 06.2023
  • Partner with global business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customization that solve business needs.
  • Work with internal Salesforce development team to improve existing systems and establish new functionality.
  • Lead Salesforce projects end-to-end with full ownership of projects, working with relevant teams to develop clear definitions and design requirements.
  • Support users on day-to-day tasks, including data fixes and troubleshooting.
  • Extensive experience with App Builder, Flow builder, Approval Process, Reports and Dashboards, Data Security and other Salesforce declarative tools.
  • Staying updated on Salesforce platform updates, new features, and best practices.
  • Leading Migration Project.
  • Working with Integration teams.

Salesforce Business Analyst

WEDO
01.2019 - 05.2022

2020-2021: I was placed in "Walkme"

2021-2022: I was placed in "Papaya Global"

  • Build and maintain scalable solutions in Salesforce system using declarative tools like Flow and other tools/packages.
  • Develop and implement configuration changes and system enhancements based on business requirements while following established development standards and best practices.
  • Support users on their day-to-day tasks including troubleshooting, data fixes and cleanups.
  • Manage implementation projects end to end: full requirements definition and design, development, QA, deployments, training & communicating to stakeholders.
  • Manage user accounts, roles/profiles, and permissions for supported applications in compliance with company security policies.
  • Drove continuous improvement initiatives by staying current on industry trends and recommending enhancements based on emerging technologies or best practices
  • Reduced manual workload by automating routine tasks using Process Builder and Workflow Rules
  • Enhanced Salesforce efficiency by identifying and implementing process improvements

Salesforce Business Analyst

Allcloud
Rosh Ha‘Ayin
01.2018 - 01.2019
  • 3 weeks Salesforce Course by Salesforce professionals.
  • Customize salesforce using declarative tools like: validations Rules, Flows, Workflows, Process builder, Approval processes, Security settings, build and customize Lightning Pages, custom meta data.
  • Taking part in Migration Project.
  • Taking part in moving from Classic to Lightning.
  • Collaborate with stakeholders, Gathering and Analyze business requirements and translate them into effective Salesforce solutions and processes.
  • Collaborated with cross-functional teams to ensure successful implementation of Salesforce projects
  • Delivered reliable solutions, conducting thorough testing and validating system functionality before deployment
  • Improved user adoption rates with targeted training sessions and customized user documentation

Education

MBA - Management And Marketing

The Open University
04.2001 -

Bachelor of Arts - Communication And Management

The College Of Management
Tel Aviv, Israel
04.2001 -

Skills

  • Analytical thinking

  • Problem Solving

  • Data Analysis and Management

  • Excellent communication skills

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Timeline

Salesforce Business Analyst

Nice LTD
05.2022 - 06.2023

Salesforce Business Analyst

WEDO
01.2019 - 05.2022

Salesforce Business Analyst

Allcloud
01.2018 - 01.2019

MBA - Management And Marketing

The Open University
04.2001 -

Bachelor of Arts - Communication And Management

The College Of Management
04.2001 -
DANA YAKUTISalesforce Business Analyst