DANA L MERCURE
Chicago,IL
Summary
Mr. Mercure is a seasoned Infor/Lawson Specialist and ERP Systems Subject Matter Expert with extensive experience in enterprise system implementation, integration, and data conversion across diverse technical environments, including Windows, AS/400, UNIX, and Cloud. He has served as Director of ERP Systems for a mid-sized health system and as a Solutions Architect, guiding clients through complex financial system projects. He possesses deep expertise in Project Management, System Integration, Financial Systems, and Accounting, and has an established record of leading successful system rollouts, upgrades, and process improvements in healthcare, research, and financial sectors.
Knowledgeable with strong foundation in designing and implementing robust solutions across diverse industries. Proven ability to develop scalable architectures while ensuring seamless integration with existing systems. Demonstrated expertise in leveraging cloud technologies and fostering collaborative environments to drive project success.
Solution-focused professional with rich background in architecting and deploying innovative solutions tailored to meet specific client needs. Known for collaborative approach and results-driven mindset, consistently delivering high-quality outcomes. Trusted for adaptability and deep proficiency in cloud computing and enterprise architecture.
Overview
40
40
years of professional experience
Work History
Solutions Architect
Independent Consultant
Various Onsite And Remote
01.2004 - Current
- Facilitated knowledge transfer and best practices for Infor/Lawson upgrades and conversions across multiple technology platforms.
- Oversaw all phases of project lifecycle, including requirements analysis, data migration, system configuration, testing protocols, training sessions, and post-launch support.
- Designed and optimized SQL queries, Oracle calls, and Crystal Reports to address complex business needs and enhance reporting accuracy.
- Developed and implemented security frameworks utilizing Lawson/Infor standards to enhance role-based access and ensure compliance.
- Facilitated comprehensive grant management implementations, ensuring alignment with organizational goals at Mayo Clinic, Moffitt Cancer Research Center, The Jackson Lab, and Memorial Hermann.
- Grant Management Expertise:
- Experienced in Lawson versions 8.x through 10 and FSM Projects/Grant Billing.
- Skilled in activity setup, contract/billing design, effort certification, system configuration, data conversion, and testing.
- Developed client-specific user training and testing documentation for large healthcare and research organizations.
- Collaborated with stakeholders to define project scope, objectives, and deliverables in line with business goals.
- Led technical workshops to educate clients on system capabilities and best practices for implementation.
- Evaluated emerging technologies to recommend enhancements that optimize system performance and efficiency.
- Streamlined software development processes, improving project delivery timelines and resource allocation.
- Conducted risk assessments to identify potential challenges in project execution, implementing mitigation strategies accordingly.
- Managed end-to-end software development life-cycle, from initial requirements gathering to post-implementation support and maintenance.
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
- Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
- Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.
- Worked with clients post-implementation on user testing, debugging, support and maintenance.
- Delivered high-quality solutions on time and within budget through diligent adherence to project scope, timelines, and resource constraints.
- Mitigated risks associated with solution implementations by conducting thorough assessments of potential vulnerabilities prior to deployment.
- Streamlined business processes through the development and implementation of customized software applications tailored to client needs.
- Provided technical leadership and mentoring for junior team members, fostering a supportive learning environment that promoted skill development and career growth.
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
Solutions Consultant
Wiit Solutions Group LLC
Portland, OR
05.2024 - 12.2024
- Supported final testing, system configuration, conversion, and go-live for FSM upgrade.
- Defined and refined processes for Global Ledger, Budgets, AP, Projects, and Asset Management.
- Client: Legacy Health Systems
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Solution Architect
G-Force
Remote
01.2024 - 10.2024
- Implemented FSM AR and Projects modules.
- Streamlined configurations, validated data conversion, and developed end-user training documentation.
- Client: Pilot Travel Centers
- Collaborated with cross-functional teams to define system specifications and integration points.
- Developed comprehensive documentation for system architectures and design patterns.
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
Solution Architect
Grant Thornton
Philadelphia, PA
06.2021 - 12.2023
- Delivered FSM Projects, Grants, Assets, and AR implementations.
- Clients: UPHS Hospitals | Maine Health
- Designed scalable architecture solutions to meet evolving business requirements.
- Collaborated with cross-functional teams to define system specifications and integration points.
- Evaluated emerging technologies for potential adoption in enterprise solutions.
- Developed comprehensive documentation for system architectures and design patterns.
- Mentored junior architects on design methodologies and project execution strategies.
- Drove optimization efforts, enhancing application performance and user experience.
- Led architectural reviews to ensure compliance with industry standards and best practices.
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
- Managed end-to-end software development life-cycle, from initial requirements gathering to post-implementation support and maintenance.
- Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
- Worked with clients post-implementation on user testing, debugging, support and maintenance.
- Delivered high-quality solutions on time and within budget through diligent adherence to project scope, timelines, and resource constraints.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Streamlined business processes through the development and implementation of customized software applications tailored to client needs.
- Provided technical leadership and mentoring for junior team members, fostering a supportive learning environment that promoted skill development and career growth.
- Managed project scope, schedule, status and documentation.
Project Manager / Senior Consultant
AVAAP
Edison, NJ
02.2009 - 06.2021
- HCA (Apr 2021 – Jun 2021): Managed data conversion/validation for v10 to FSM upgrade (GL, Projects, AP, AM).
- Community Health System (Dec 2014 – Mar 2020): Supported AP, Matching, Inventory, and Supply Chain; implemented APIA automation.
- Rush Hospital (Oct 2018 – Dec 2019): Directed financial suite reimplementation; improved integration and reporting across finance modules.
- Public Health Systems of the Bahamas (Dec 2016 – Jul 2017): Designed v10 Financials suite, restructured chart of accounts, and led testing.
- Sheridan Health (Apr 2016 – Nov 2016): Led 10.x cloud reimplementation for GL, AP, and Project Accounting.
- Additional engagements include WellStar, Memorial Hermann, Brooklyn Hospital, The Jackson Lab, and Catholic Health Systems.
Solutions Consultant
Central Peninsula Hospital
Remote
11.2017 - 10.2019
- Assessed and designed implementation of CloudSuite Financials (GL, Matching, AP, AM, Projects).
- Led process redesign to support improved financial management.
- Analyzed client requirements to design tailored solutions that enhance operational efficiency.
- Developed training materials and conducted workshops to empower clients in utilizing new systems effectively.
- Streamlined processes, reducing redundancies and increasing productivity across multiple projects.
- Led needs assessments to identify gaps in services and proposed strategic enhancements for clients.
Senior Consultant / Project Manager
Financial Partner Inc.
Agawam MA
03.2018 - 10.2018
- Project Manager/Senior Functional Consultant for Infor/Lawson 10.x implementation (GL, AP, AM, CA).
- Oversaw design, testing, and deployment for two multi-entity environments.
- Led cross-functional teams to develop and implement strategic consulting solutions.
- Streamlined project workflows, improving efficiency and reducing turnaround times.
- Facilitated stakeholder meetings to align project goals with client expectations.
- Established best practices for project management, driving consistency across engagements.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
- Evaluated clients' needs and created plan of action to provide solutions.
Senior Consultant
Valley Medical Center
Remote
09.2017 - 11.2017
- Conducted system assessment and design for CloudSuite Financials.
- Developed finance and security configurations for future scalability.
- Facilitated workshops to engage clients in strategic planning initiatives.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
Financial Partner Inc.
06.2006 - 09.2008
- Managed nine full-lawson implementations across multiple clients; implemented SOX-compliant security.
Mayo Clinic
05.2005 - 06.2006
- Senior Functional Consultant for major Infor/Lawson rollout (GL, AR, AP, PO, GM, BR, AM).
Lawson Software
05.2000 - 12.2003
- Certified Financial Consultant. Led implementations and client training for ERP financial systems on Windows, AS/400, and UNIX.
Scala North America, Inc.
03.1997 - 05.2000
- Project Manager for Scala ERP implementations; led configurations, BRDs, and client training for multiple financial modules.
Taxware International, Inc.
08.1995 - 03.1997
- Implemented Sales & Use Tax systems for 25+ SAP clients, coordinated with ERP vendors, and developed technical training materials.
Konica Business Machines
06.1991 - 08.1995
- Corporate Tax Accountant; implemented TAXWARE S&U systems across eight billing platforms; prepared and filed federal/state tax returns.
Tax Accountant
Public Accounting Firms
Springfield MA
01.1986 - 01.1991
- Managed accounting and tax engagements; performed audits and compliance reporting.
- Donald E. Houghton & Co. PC | Meyers Brothers & Adeleti PC | Anthony E. Thibault, CPA
- Prepared and reviewed complex tax returns for individuals and businesses, ensuring compliance with regulations.
- Analyzed financial data to identify tax-saving opportunities and optimize client outcomes.
- Managed client relationships, providing expert guidance on tax strategies and planning solutions.
- Conducted audits of financial documents to ensure accuracy and adherence to tax laws.
- Developed streamlined processes for tax reporting that enhanced overall workflow effectiveness.
Education
B.S. in Business Administration - Accounting, Minor in MIS
American International College
Springfield, MA05.1988
Skills
- Full Infor/Lawson Product Suite (Versions 60–10 and FSM)
- General Ledger (GL) and Allocations
- Projects and Activities (AC)
- Accounts Payable (AP), Matching (MA), and Invoice Automation (APIA)
- Accounts Receivable (AR), Billing (BL), Billing & Revenue (BR)
- Asset Management (AM)
- Grant and Contract Management (GM)
- Project Billing and Revenue Management
- Requirements gathering
- Technical project management
- Systems design
- Stakeholder communication
- Security and compliance
Timeline
Solutions Consultant
Wiit Solutions Group LLC
05.2024 - 12.2024
Solution Architect
G-Force
01.2024 - 10.2024
Solution Architect
Grant Thornton
06.2021 - 12.2023
Senior Consultant / Project Manager
Financial Partner Inc.
03.2018 - 10.2018
Solutions Consultant
Central Peninsula Hospital
11.2017 - 10.2019
Senior Consultant
Valley Medical Center
09.2017 - 11.2017
Project Manager / Senior Consultant
AVAAP
02.2009 - 06.2021
Financial Partner Inc.
06.2006 - 09.2008
Mayo Clinic
05.2005 - 06.2006
Solutions Architect
Independent Consultant
01.2004 - Current
Lawson Software
05.2000 - 12.2003
Scala North America, Inc.
03.1997 - 05.2000
Taxware International, Inc.
08.1995 - 03.1997
Konica Business Machines
06.1991 - 08.1995
Tax Accountant
Public Accounting Firms
01.1986 - 01.1991
B.S. in Business Administration - Accounting, Minor in MIS
American International College