Results-driven leader with extensive experience in managing operations and improving workflows. Known for strong inventory management and customer service skills, driving productivity and enhancing overall business performance.
Overview
12
12
years of professional experience
Work History
costurera de alteraciones en cleanear
valenty cleanears
Chicago
09.2023 - Current
Delivered outstanding customer service by promptly addressing client requests, enhancing overall satisfaction.
Supported laundry operations by ensuring timely and efficient processing of garments for clients.
Maintained cleanliness and sanitation in residential and commercial spaces.
Operated cleaning equipment including vacuums, mops, and floor scrubbers.
Followed safety protocols while using cleaning chemicals and supplies.
operario de maquina de coser
Oxxford Clothes
Chicago
07.2023 - 10.2025
Operated sewing machines to produce high-quality garments according to specifications.
Trained new operators on machine operation and safety protocols to ensure compliance and enhance team competency.
Maintained equipment by performing routine inspections and troubleshooting issues.
Monitored machine operations to identify and address problems or defects in finished products, ensuring quality control.
Enforced safety guidelines during machinery operation to maintain a secure working environment.
propietaria
joshua confecciones
Bogota
01.2014 - 01.2022
Managed daily operations of a custom clothing and fabric business.
Oversaw inventory management to ensure timely product availability.
Developed targeted marketing strategies that expanded customer base and drove sales growth.
Trained and supervised staff on production techniques and quality standards.
Coordinated with suppliers to source high-quality materials for production.
Implemented efficient workflows that streamlined operations and minimized waste.
Handled customer inquiries and resolved issues promptly and professionally.
Designed promotional materials to showcase new collections and offerings.
Maintained relationships with existing clients by providing superior customer service.
Created marketing campaigns to attract new customers.
Reviewed legal documents related to business operations.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Conducted performance reviews for employees on a regular basis.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
TECNICO EN COCINA - HOTELERIA Y TURISMO
SENA
BOGOTA, DC
11-2018
GESTION EMPRESARIAL - ADMINISTRATIVO
UNIMONSERRATE
BOGOTA, DC
11-2015
OPERARIO EN CONFECCION INDUSTRIAL - MANOFACTURA
SENA
BOGOTA, DC
11-2003
High School Diploma -
COLEGIO EXTERNADO SAGRADO CORAZON
Bogota, DC
11-1997
Skills
Machine operation
Quality control
Fabric sourcing
Textile sourcing
Equipment maintenance
Customer service
skills
I am a proactive individual capable of performing administrative tasks and interacting administrative tasks and interacting with people, thereby enriching communication and harmony within the community to foster the growth of the developing campus.
Técnico de Linha de Produção de lubrificantes at Sonangol Distribuidora - IMULTécnico de Linha de Produção de lubrificantes at Sonangol Distribuidora - IMUL