Damaris Mendez
DeKalb
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction.
Developed excellent communication and multitasking skills in fast-paced, customer-focused environment. Demonstrated ability to handle high-pressure situations with poise and efficiency. Looking to transition into new field, bringing passion for providing outstanding service and talent for problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Lowe's
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Wait Staff
Oak Crest Retirement Center
07.2022 - 10.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular residents.
- Bussed tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Education
CNA - Certification
Kishwaukee Community College
Malta, IL11-2024
High School Diploma -
Dekalb High School
DeKalb, IL05-2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Flexible schedule
Certification
- Certified Nursing Assistant (CNA)
- CPR/AED Certification
Languages
English
Spanish
Timeline
Retail Sales Associate
Lowe's
07.2023 - Current
Wait Staff
Oak Crest Retirement Center
07.2022 - 10.2023
- Certified Nursing Assistant (CNA)
- CPR/AED Certification
CNA - Certification
Kishwaukee Community College
High School Diploma -
Dekalb High School
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