Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Daman Sawhney

Chicago

Summary

Demonstrated expertise in delivering exceptional customer service across diverse roles, with a strong focus on client relations and operational efficiency. Proven track record of enhancing client satisfaction and promoting products effectively. Committed to supporting community-focused missions through service-oriented solutions and relationship building.

Overview

41
41
years of professional experience

Work History

Multi-Unit Team Leader

H&R Block
01.2018 - Current
  • Oversaw daily operations for 3 high-volume tax offices, consistently meeting client service, revenue, and growth goals, surpassing performance targets in 5 of 6 seasons
  • Recruited, trained, and led 50+ seasonal and permanent associates annually, fostering a high-retention, high-performing team culture across all locations
  • Delivered hands-on leadership by resolving client concerns, coaching staff in real time, and maintaining a visible presence to drive accountability and service quality
  • Partnered with District General Manager to align local strategies with broader business goals, resulting in top-cluster rankings in client retention and appointment volume
  • Improved operational efficiency by streamlining scheduling and resource allocation, cutting client wait times and increasing staff productivity by 20%

Senior Property Manager

Chicago Property Management
01.2016 - Current
  • Manage properties and perform tenant service for 16+ tenants across four buildings in Chicago
  • Improved building occupancy by 15% over the last two years, building strong relationships across client base
  • Manage relationships with real estate brokers / agents, real estate attorneys, and tenants
  • Address maintenance requests and schedule appointments with handymen, plumbers, electricians, and cleaners
  • Work with contractors to organize large repairs and remodels
  • Post listings for new prospective tenants, and schedule showings and open houses
  • Help draft leases, manage reference checks and credit checks, and move-in process
  • Conduct walk-throughs and manage move-out process
  • General accounting and budgeting, deposit and rent processing

Seasonal Store Associate

Marshalls
01.2016 - 01.2016
  • Worked as backroom Associate, shelving merchandise and managing inventory for Marshalls during holiday season
  • Greeted customers and helped them find specific clothing, footwear, fragrances, and outdoor apparel

President Sales Representative

Bombay Clothing
01.2005 - 01.2015
  • Sold Indian clothing, footwear, handbags, and jewelry in Chicago and Connecticut
  • Traveled to India to meet with suppliers and source new inventory
  • Attended trade shows and exhibitions to promote products
  • Grew sales by 3x from 2010 to 2015

Teacher’s Assistant/Paraprofessional

Wilton Public Schools
01.2001 - 01.2015

Preschool Teacher

Children’s Corner Preschool-Kindergarten
01.1999 - 01.2001

Preschool Teacher

Almost Home Childcare and Preschool
01.1998 - 01.1999

Sales Coordinator

Hartej Corporation
01.1995 - 01.1998

Receptionist/Customer Service

Westernore
01.1987 - 01.1995

Salesperson

Dress Barn
01.1985 - 01.1987

Education

Diploma - Child Development

Wilton Public Schools
Wilton, CT
01.2015

Degree - Field of Study

Tilford B. Miller School Library Librarian
Wilton, CT
01.1997

Diploma - Beginners Programming

Bhopal Computer School
Bhopal
01.1996

Bachelors Degree (B.A.) - Political Science

Kamala Nehru College
New Delhi
01.1986

Skills

  • Cash handling
  • COBOL programming
  • CPR certification
  • Fortran programming
  • Microsoft Office proficiency
  • Email communication

Languages

English Advanced
Hindi Advanced
Punjabi Advanced

Accomplishments

  • Client Retention Increase Increased returning customers by 20% during tax season at H&R Block.
  • Daily Sales Achievement Successfully processed over $9,000 in daily sales as office cashier.

Timeline

Multi-Unit Team Leader

H&R Block
01.2018 - Current

Senior Property Manager

Chicago Property Management
01.2016 - Current

Seasonal Store Associate

Marshalls
01.2016 - 01.2016

President Sales Representative

Bombay Clothing
01.2005 - 01.2015

Teacher’s Assistant/Paraprofessional

Wilton Public Schools
01.2001 - 01.2015

Preschool Teacher

Children’s Corner Preschool-Kindergarten
01.1999 - 01.2001

Preschool Teacher

Almost Home Childcare and Preschool
01.1998 - 01.1999

Sales Coordinator

Hartej Corporation
01.1995 - 01.1998

Receptionist/Customer Service

Westernore
01.1987 - 01.1995

Salesperson

Dress Barn
01.1985 - 01.1987

Diploma - Child Development

Wilton Public Schools

Degree - Field of Study

Tilford B. Miller School Library Librarian

Diploma - Beginners Programming

Bhopal Computer School

Bachelors Degree (B.A.) - Political Science

Kamala Nehru College

Similar Profiles

CREATE PROFILE
Daman Sawhney