Dalton Holloway

Ensured necessary resources were available for DSTs to maintain efficient line functions.

Assisted with break management for team members.

Earned forklift operator credentials.

Checked and verified quality of tiles prior to staging.

Ensured smooth running by identifying and addressing potential problems.

Maintained cleanliness and organization of warehouse.

Directed to swiftly address breakdown duties.

Maintain professional demeanor around clients and customers of the company

• Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Managed chips and money transactions with attention to detail to prevent fraud.
• Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
• Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
• Assisted players with placing bets, educating on game rules to increase understanding.
• Monitored game for potential security risk to protect operation and players.
• Maintained a professional and welcoming atmosphere for players with excellent communication skills.
• Answered players questions and resolved disputes to provide excellent customer service.
• Enforced game rules to maintain fair paly and avoid disputes.
• Learned and followed company procedures to maintain consistency and standards.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.