Dalia Cruz
Rockford
Summary
- Dedicated Shift Leader that promotes quality assurance, issue resolution, and team collaboration. An individual with a passion for continuous learning and innovation. Known for influencing analytical thinking and creativity to solve problems and deliver high-impact solutions and high expectations in fast-paced environments.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Shift Leader
Cracker Barrell Old Country Store
Rockford
08.2022 - Current
- Supervised team members during busy shifts for optimal service and labor.
- Trained new employees on operational procedures.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Lab Technician
Curtis Metal Finishing Company
Rockford
04.2024 - 03.2025
- Operated and maintained laboratory equipment for accurate results.
- Prepared chemical solutions following safety guidelines and protocols.
- Documented test results and observations in lab reports.
- Implemented safety measures to maintain a clean and safe working environment.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared samples for analysis by weighing, filtering, or diluting them as needed.
- Performed regular inspections on all equipment to ensure proper functioning.
- Recorded data from experiments into detailed lab reports for review by supervisors.
- Used time management and adaptability skills to prioritize and run multiple tests.
Education
East High School
Rockford, ILSkills
- Employee training
- Inventory management
- Cash handling
- Quality control assurance
- Safety enforcement
- Problem solving
Languages
spanish
Professional
Timeline
Lab Technician
Curtis Metal Finishing Company
04.2024 - 03.2025
Shift Leader
Cracker Barrell Old Country Store
08.2022 - Current
East High School