Dale Underiner
Arlington Heights
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
22
22
years of professional experience
Work History
Cashier
Speedway Gas Station
04.2020 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cooperative Trainer
Delta Sonic
09.2007 - 06.2014
- Designed engaging case studies that challenged trainees'' understanding of cooperation principles in real-world situations.
- Assisted in the creation of an online platform where alumni could connect with current participants for networking purposes.
- Implemented ongoing professional development opportunities for fellow trainers, enhancing team expertise and knowledge base.
- Developed tailored lesson plans for diverse learners, resulting in improved comprehension and skill development.
Assistant Manager
Applebee's Grill + Bar
04.1999 - 06.2005
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Tinley Park High School
Tinley Park, IL06-2001
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Speedway Gas Station
04.2020 - 10.2020
Cooperative Trainer
Delta Sonic
09.2007 - 06.2014
Assistant Manager
Applebee's Grill + Bar
04.1999 - 06.2005
Tinley Park High School
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