Dalainee Rusch
Chicago
Summary
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
2
2
years of professional experience
Work History
Server/Bottle Server
InSession (Formerly Tribe Supper Club)
West Loop
11.2024 - Current
- Provide attentive and friendly service in a high-energy dining environment.
- Take accurate food and drink orders while making menu recommendations.
- Ensure tables are clean, organized, and properly set for guests.
- Work collaboratively with kitchen and bar staff to ensure seamless service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Implemented feedback from customers to improve service quality and menu offerings.
Shift Lead
SunLife Organics
West Loop
09.2023 - Current
- Prepare and serve high-quality organic food and beverages.
- Educate customers on menu items and health benefits of ingredients.
- Maintain cleanliness and organization in a fast-paced setting.
- Implemented company policies consistently across all shifts.
- Participated in weekly meetings with management team to discuss strategies and goals.
- Monitored employee performance and provided feedback on areas for improvement.
- Trained new employees on company policies, procedures, and job duties.
Overnight Stocker
Woodmans
Bloomington
04.2023 - 08.2023
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Assisted customers in locating desired items throughout the store.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Organized shelves, racks and bins to ensure product availability.
Education
High School -
Waukesha South High School
Waukesha, WI06-2021
Skills
- Quick learner
- Multitasking
- Customer satisfaction
- Menu knowledge
- Time management
- Organizational skills
- Effective communication
- Strong work ethic
- Exceptional customer service
Timeline
Server/Bottle Server
InSession (Formerly Tribe Supper Club)
11.2024 - Current
Shift Lead
SunLife Organics
09.2023 - Current
Overnight Stocker
Woodmans
04.2023 - 08.2023
High School -
Waukesha South High School