Dajon Blumenberg
Chicago
Summary
Highly motivated and detail-oriented individual seeking to find a Front Desk Receptionist or customer service position within the healthcare field that will allow me to utilize my strong communication skills, knowledge, and desire to grow within the company ,while demonstrating team management with proven skills in customer service expertise.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispatcher/Supervisor
Allied Universal
Chicago
02.2022 - Current
- Supervising multiple shifts, post orders.
- Assisting with customer, guest, and client services.
- Customer Service Liaison
- Loss prevention, along with client needs
- Manage daily registration for 100+ visitors.
- Command center operator answering phones.
- Dispatch, linked with the Chicago Fire and Police Departments, Chicago EMS, and State Police.
- Manage daily visitor logs.
- Requiring management over seven phone lines, several monitor screens for camera footage, while scheduling client appointments, emails, along with responding to emergencies.
Ceo/Owner
Aura's Catering & Co
Chicago
01.2019 - Current
- Create recipes & menus
- Handle transport, setup, event logistics, and cleanup.
- Ensure sanitation compliance and food safety.
Security Officer
Securitas
Chicago
07.2020 - 01.2022
- Responsible for answering phones
- Greeting visitors
- Handling corresponding information
- Scheduling and updating event calendars
- Maintaining a stocked and clean reception area
- Recording and maintaining parking and or expenses for bank and clientele
- Transferring calls to bank personnel
- Ordering office and meeting supplies
- Welcoming visitors with kind greeting
- Managing security, camera and badge access
Service Representative
Roscoe Company Uniform Service
Chicago
08.2016 - 06.2020
- Stocking and distributing uniforms for bulk delivery.
- Complete daily data entry for bulk orders of 100 or more.
- Received and processed orders.
- Prepared labeling for shipping and receiving.
- Customer service support.
- Prepared product and maintained service reports.
- Collecting customer information and analyzing data reports.
- Manage a large amount of incoming calls.
Education
High School Diploma -
Christ The King Jesuit Prep
Chicago05.2020
Skills
- Leadership
- Time management
- Computer literacy
- Customer service
- Problem solving
- Attention to detail
- Data analysis
- Accounting
- Flexibility
- Conflict and resolution
- Ability to adapt
- Supervisory experience
- Data entry
- Scheduling expertise
- Customer communication
Certification
- Perc card
- CPR Certified
- Twic Card
Timeline
Dispatcher/Supervisor
Allied Universal
02.2022 - Current
Security Officer
Securitas
07.2020 - 01.2022
Ceo/Owner
Aura's Catering & Co
01.2019 - Current
Service Representative
Roscoe Company Uniform Service
08.2016 - 06.2020
High School Diploma -
Christ The King Jesuit Prep