Daizyah Reyna
Aurora
Summary
Dynamic restaurant professional with extensive experience at Shogun Japanese Steakhouse Naperville, excelling in guest satisfaction and order management. Known for a friendly demeanor and exceptional food safety practices, I consistently enhance dining experiences and foster positive relationships, ensuring repeat patronage and a welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Restaurant Server and Host
Shogun Japanese Steakhouse Naperville
Naperville
03.2023 - Current
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Implemented feedback from customers to improve service quality and menu offerings.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Greeted and seated customers promptly, courteously, and professionally.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Followed up on guest requests in a timely manner.
- Presented menus and answered questions regarding items.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Calculated charges, issued table checks, and collected payments from customers.
Education
Metea Valley High School
Aurora, ILSkills
- Menu knowledge
- Order management
- Guest satisfaction
- Time management
- Friendly demeanor
- Service prioritization
- Food safety
- Allergy awareness
- Cleanliness
- Hospitality and accommodation
Affiliations
- National English Honors Society at Metea Valley High School
- Animal Rescue at Metea Valley High School
- Literary Magazine at Metea Valley High School
- Sports Management at Metea Valley High School
- Student Representative for School District 204
Languages
English
Native/ Bilingual
Spanish
Limited
Vietnamese
Limited
Accomplishments
Metea Valley High School Positive referrals from Teachers
Honor Student Certificates
National Honors Society since Sophomore Year 2023
Student assistant teacher for AP Human Geography 2023
Maintaining a 3.8 GPA with all AP classes throughout High School
References
References available upon request.
Timeline
Restaurant Server and Host
Shogun Japanese Steakhouse Naperville
03.2023 - Current
Metea Valley High School
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