Summary
Overview
Work History
Education
Skills
Software
Certificates
Accomplishments
Timeline
Generic

Dainyal Westney

Sales
Lake in the hills

Summary

I have a driving growth of company revenues and improving sales-team performance. Exceptional mentor and coach. Great in building new business, securing customer loyalty and forging strong relationship with external business partners. Highly organized sales with over 15 years in sales. Innovative and attentive to details with outstanding follow-through. Results-oriented in sales who excels at uncovering needs, finding and handling objections. Recognized as a leading brand ambassador with a desire to win and enjoy the work.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work History

Sales Consultant

Nelbud Services Group
11.2022 - Current
  • Product and service recommendations: Suggesting appropriate fire alarm systems, suppression systems, fire extinguishers, kitchen exhaust or other relevant solutions. Service and Inspections.
  • Identifying and qualifying leads: This involves finding potential customers and determining if they have a need for fire protection products or services.
  • Needs assessment: Understanding the specific fire safety requirements of a client's building or operation.
  • Quoting and pricing: Preparing accurate and competitive proposals and cost estimates.
  • Sales presentations and demonstrations: Explaining the benefits of proposed solutions to potential clients.
  • Closing sales: Successfully securing contracts for fire protection systems and services.
  • Project management: Coordinating with installation and service teams to ensure smooth project execution.
  • Customer relationship management: Building and maintaining strong relationships with clients to foster repeat business and referrals.
  • Knowledge of relevant codes and regulations: Familiarity with fire safety standards and building codes.
  • Communication and interpersonal skills: Ability to effectively communicate with clients, both verbally and in writing.
  • Knowledge of relevant codes and regulations: Familiarity with fire safety standards and building codes.
  • Follow up: Followed up with existing customers to provide additional support and address concerns.
  • Customer Satisfaction: Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Reputation: Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.

Regional Sales Manager

U.S. Environmental Rental Corporation
08.2018 - 11.2020
  • Closed new accounts as well as building relationships and creating a referral network to build overall book of business.
  • Building territory through effective prospecting utilizing specific sequences that include phone, F2F, email, social media, etc.
  • Obtaining appointments in order to deliver onsite presentations.
  • Maintain and develop client relationships in order to build a referral network with a specific set of tools and deliverables and on-going "farming" activities.
  • Negotiate and close accounts with client’s key decision makers.
  • Optimized forecasting with enhanced TEAMS solutions and business management strategies.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.
  • Executed successful promotional events and trade shows.
  • Monitored weekly, monthly and quarterly achievement goals.
  • Identified and pursued new business leads to expand customer base.
  • Maintained long-term customer relationships to consistently increase sales.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Worked independently with minimal supervision.

Outside Sales Representative

Safety-Kleen
05.2017 - 08.2018
  • Build successful referral relationships and sell conceptual services to property and facility managers, business owners and managers in competitive markets.
  • Ensured Health and Safety was the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times.
  • Worked with route drivers to convert new sales opportunities.
  • Grow current customer base with new lines of business.
  • Prepare and deliver customer quotes.
  • Prospect and convert leads into customers.
  • Worked in conjunction with route drivers and provided product insight to the clientele regarding essential lines of business.
  • Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exhibited proven ability to set and achieve company defined sales goals.

Account Executive

Advanced Disposal Services, Inc, NYSE: ADSW
07.2014 - 05.2016
  • Establish and maintain a high level of customer satisfaction by meeting customer retention goals, resolving customer issues in a timely manner, and solving accounts receivable and service problems.
  • Communicate to and work with the Sales Manager/General Manager to resolve unique customer issues.
  • Generate revenue through the sale of services to new and existing accounts.
  • Meet or exceed sales all activity goals for both new sales and retention.
  • Acquire fundamental knowledge of potential customers, pricing and competition.
  • Acquire a fundamental understanding of appropriate local, state and Federal regulations.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Account Manager

DKW Services
05.2011 - 06.2015
  • Answered customers’ questions regarding products, prices and availability.
  • Duties included but not limited to pursuing clients to market with us, i.e.: building and rebuilding websites, advertising through various intern's sites; cold calling for new clients; traveled to various locations and/or states to secure new contracts; helping district manager with various administrative tasks; training new sales representatives; training existing employees to help them become more successful.
  • Rapidly achieved goals and refocused to resolve challenging sales and personnel issues.
  • Created strategies to develop and expand existing customer sales, which resulted in a 65% increase in monthly sales.

Outside Sales Representative

Brink’s Home Security
02.2009 - 05.2011
  • Answered customers’ questions regarding products, prices and availability.
  • Responded to all customer inquiries in a timely manner.
  • Attended trade shows and sales conferences.
  • Sold and Marketed home security and safety to each home and businesses.
  • Promoted and improved community relations with businesses.
  • Solved customer complaints.
  • Recruited new clients.
  • Received and filled Orders.
  • Executed 50 daily cold calls to top level executives to increase client base.
  • Surpassed annual quota by 40%.

Education

Business -

William Rainey Harper College
Palatine, IL
01.1996 - 01.1998

High School Diploma -

Addison Trail HS
09.1992 - 09.1995

Skills

Time management

Community networking

Customer liaison

Sales funnel management

Cold calling

B2B sales

Sales consultation

Software

Microsoft Software

CRM

Adobe

Email Management

Scheduling & Calendar MNanagement

Google Workspace

Certificates

  • Graduate of National Association of Pharmaceutical Representative's Pharmacology/Pharmaceutical Sales Training Program
  • CNPR Number 679622021
  • Member of the National Association of Pharmaceutical Sales Representative's

Accomplishments

  • Established a customer base of 100+ accounts for newly created division.
  • Managed a portfolio of 200+ accounts providing for $720,000 in annual sales.
  • Led a low-performing sales territory to exceed sales in one year.
  • Sustained 70% annual sales growth for 2 consecutive years by introducing innovative sales and marketing techniques.

Timeline

Sales Consultant

Nelbud Services Group
11.2022 - Current

Regional Sales Manager

U.S. Environmental Rental Corporation
08.2018 - 11.2020

Outside Sales Representative

Safety-Kleen
05.2017 - 08.2018

Account Executive

Advanced Disposal Services, Inc, NYSE: ADSW
07.2014 - 05.2016

Account Manager

DKW Services
05.2011 - 06.2015

Outside Sales Representative

Brink’s Home Security
02.2009 - 05.2011

Business -

William Rainey Harper College
01.1996 - 01.1998

High School Diploma -

Addison Trail HS
09.1992 - 09.1995

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Dainyal WestneySales