Daija Sampson
Chicago
Summary
Dedicated Transportation Security Officer with extensive experience at the Department of Homeland Security, skilled in security screening and incident reporting. Proven ability to enhance public safety through effective collaboration and crisis response. Recognized for integrity and exceptional customer service, ensuring compliance and operational excellence in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Transportation Security Officer
Department of Homeland Security
Chicago, IL
12.2024 - 02.2026
- Monitored passenger screening processes to ensure compliance with safety regulations.
- Conducted thorough inspections of baggage and cargo using advanced imaging technologies.
- Responded to security alarms and incidents, ensuring immediate resolution and reporting.
- Collaborated with law enforcement agencies to enhance airport security protocols.
Decant Team Member
Amazon
Matteson, IL
08.2023 - 12.2023
- Operated decanting equipment to ensure accurate product transfer and minimize waste.
- Collaborated with team members to maintain efficient workflow in high-paced environment.
- Followed safety protocols to uphold workplace standards and prevent incidents.
- Assisted in inventory management by tracking incoming and outgoing products effectively.
Cashier
Walmart
Country Club Hills, IL
03.2023 - 07.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through careful handling and reconciliation.
- Assisted customers with product inquiries and provided exceptional service.
- Transferred from Homewood to Country Club Hills
- Collaborated with team members to improve checkout efficiency during peak hours.
Cashier
Walmart
Homewood, IL
12.2021 - 03.2023
- Processed customer transactions efficiently and accurately at point-of-sale.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in inventory management by restocking shelves and conducting regular audits.
Cashier
Chipolte
Frankfort, IL
09.2019 - 11.2021
- Operated cash register and electronic payment systems with attention to detail.
- Collaborated with team members to achieve daily sales goals and improve workflow.
- Implemented best practices for cash handling to ensure accuracy and security of funds.
- Trained new staff on operational procedures, enhancing team efficiency and performance.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma - Biomedical Sciences
Crete Monee High School
Crete, ILHigh School Diploma -
Rich Township High School
Olympia Fields, IL05.2021
Skills
Integrity and honesty
Customer service and assistance
De-escalation techniques
Policy enforcement
Team development
Security equipment operation
Surveillance monitoring
Incident reporting
Security station experience
Customer relations skills
Threat management
Explosives detection
Security screening expertise
Public safety awareness
Behavioral observations
Passenger communication
Body scanner operation
Operations management
Pat-down procedures
Crisis response
Emergency preparedness
Baggage inspection
Procedure implementation
Behavioral analysis
Physical fitness
Stress tolerance
Timeline
Transportation Security Officer
Department of Homeland Security
12.2024 - 02.2026
Decant Team Member
Amazon
08.2023 - 12.2023
Cashier
Walmart
03.2023 - 07.2023
Cashier
Walmart
12.2021 - 03.2023
Cashier
Chipolte
09.2019 - 11.2021
High School Diploma - Biomedical Sciences
Crete Monee High School
High School Diploma -
Rich Township High School