Cesellie Dababseh
Chicago
Summary
With a proven track record at Nelson Labs, I excel in applying GLP, GDP, and GMP processes, ensuring regulatory compliance and product quality. My expertise in ISO 17025 and adept problem-solving skills have significantly enhanced laboratory efficiency. I'm recognized for exceptional training abilities and fostering a collaborative team environment, driving continuous improvement and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lab Analyst III (Master Trainer)
Nelson Labs
Itasca, IL
07.2021 - Current
- Conducted research experiments to test and validate new technologies.
- Prepared and examined specimens using variety of instruments, histologic and molecular diagnostic techniques.
- Developed and implemented standard operating procedures to verify quality control.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
- Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
- Ordered laboratory equipment and supplies.
- Interpreted research findings and summarized data into reports.
- Kept accurate databases of specimens collected and stored in repository.
- Implemented and maintained ISO 17025 quality management systems for laboratory processes, ensuring compliance with international standards.
- Delivered training programs on GMP, GLP, and GDP to staff, ensuring thorough understanding and adherence to quality management systems and regulatory requirements.
Lead Patient Access Specialist
Springfeild Clinic
Springfield, IL
02.2019 - 06.2021
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Organized patient records and database to facilitate information storage and retrieval.
- Followed document protocols to safeguard confidentiality of patient records.
- Provided excellent customer service to patients and medical staff.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Trained new staff on filing, phone etiquette and other office duties.
- Engaged with patients to provide critical information.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Manager
Altitude Trampoline Park
Chicago, IL
08.2016 - 02.2019
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
Education
Bachelor of Science - Business Management, Focus In Human Resources
Purdue University
West Lafayette, INAssociate of Science - Biology
Northeastern Illinois University
Chicago, IL06-2021
Skills
- Knowledge in the application of GLP, GDP, GMP processes to ensure compliance with regulatory requirements, product quality, and safety standards
- Familiar with ISO 17025, FDA, EPA, and other relevant laboratory standards for data integrity and compliance
- Skilled in performing aseptic techniques to maintain sterility and prevent contamination in the laboratory, ensuring the accuracy and safety of results and processes
- Skilled in performing aerobic, fungal, spores, and anaerobic testing to identify microbial contamination and assess environmental samples for quality control Strong attention to detail, teamwork, problem-solving, time management, and adaptability
Certification
- BASSET
- CPR/First Aid
- Food Handlers
- DCFS Registered
- aPHR Candidate
Timeline
Lab Analyst III (Master Trainer)
Nelson Labs
07.2021 - Current
Lead Patient Access Specialist
Springfeild Clinic
02.2019 - 06.2021
Manager
Altitude Trampoline Park
08.2016 - 02.2019
Bachelor of Science - Business Management, Focus In Human Resources
Purdue University
Associate of Science - Biology
Northeastern Illinois University