Cesellie Dababseh
Chicago
Summary
With a proven track record at Nelson Labs, I excel in applying GLP, GDP, and GMP processes, ensuring regulatory compliance and product quality. My expertise in ISO 17025 and adept problem-solving skills have significantly enhanced laboratory efficiency. I'm recognized for exceptional training abilities and fostering a collaborative team environment, driving continuous improvement and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lab Analyst III (Master Trainer)
Nelson Labs
07.2021 - Current
- Conducted research experiments to test and validate new technologies.
- Prepared and examined specimens using variety of instruments, histologic and molecular diagnostic techniques.
- Developed and implemented standard operating procedures to verify quality control.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
- Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
- Ordered laboratory equipment and supplies.
- Interpreted research findings and summarized data into reports.
- Kept accurate databases of specimens collected and stored in repository.
- Implemented and maintained ISO 17025 quality management systems for laboratory processes, ensuring compliance with international standards.
- Delivered training programs on GMP, GLP, and GDP to staff, ensuring thorough understanding and adherence to quality management systems and regulatory requirements.
Lead Patient Access Specialist
Springfeild Clinic
02.2019 - 06.2021
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Organized patient records and database to facilitate information storage and retrieval.
- Followed document protocols to safeguard confidentiality of patient records.
- Provided excellent customer service to patients and medical staff.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Trained new staff on filing, phone etiquette and other office duties.
- Engaged with patients to provide critical information.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Manager
Altitude Trampoline Park
08.2016 - 02.2019
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
Education
Bachelor of Science - Business Management, Focus In Human Resources
Purdue University
West Lafayette, INAssociate of Science - Biology
Northeastern Illinois University
Chicago, IL06-2021
Skills
- Knowledge in the application of GLP, GDP, GMP processes to ensure compliance with regulatory requirements, product quality, and safety standards
- Familiar with ISO 17025, FDA, EPA, and other relevant laboratory standards for data integrity and compliance
- Skilled in performing aseptic techniques to maintain sterility and prevent contamination in the laboratory, ensuring the accuracy and safety of results and processes
- Skilled in performing aerobic, fungal, spores, and anaerobic testing to identify microbial contamination and assess environmental samples for quality control Strong attention to detail, teamwork, problem-solving, time management, and adaptability
Certification
- BASSET
- CPR/First Aid
- Food Handlers
- DCFS Registered
- aPHR Candidate
Timeline
Lab Analyst III (Master Trainer)
Nelson Labs
07.2021 - Current
Lead Patient Access Specialist
Springfeild Clinic
02.2019 - 06.2021
Manager
Altitude Trampoline Park
08.2016 - 02.2019
Bachelor of Science - Business Management, Focus In Human Resources
Purdue University
Associate of Science - Biology
Northeastern Illinois University
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