Cynthia Zacharias
Rock Falls
Summary
Dynamic professional with extensive experience as a Direct Support Professional at Kreider Services Inc adept at enhancing client independence through personalized support plans. Proven ability in documentation and time management, ensuring compliance with care protocols. Recognized for implementing process improvements that boosted operational productivity and fostered a collaborative team environment.
Professional in field of direct support with strong background in improving quality of life for individuals with developmental disabilities. Proven track record in designing and executing personalized care strategies. Known for exceptional teamwork and adaptability, ensuring reliable and responsive support. Expertise in crisis intervention and behavioral management.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
D & D Home's
09.2025 - Current
- Provided personalized support to individuals with developmental disabilities, enhancing daily living skills.
- Implemented behavior management strategies to improve client engagement and reduce incidents.
- Coordinated recreational activities that promoted social interaction and physical health among clients.
- Monitored medication administration, ensuring compliance with health regulations and individual care plans.
Production Line Worker
Crest Foods
07.2025 - 09.2025
- Operated machinery to ensure consistent production quality and efficiency.
- Maintained adherence to safety protocols, minimizing workplace incidents and ensuring compliance.
- Collaborated with team members to streamline workflows and reduce production downtime.
- Conducted quality checks, identifying defects and implementing corrective measures promptly.
Direct Support Professional, Lead Float
Kreider Services
12.2017 - 06.2025
- Supported individuals with disabilities in daily living activities to enhance independence and quality of life.
- Assisted clients in developing personal goals and created individualized support plans to meet their needs.
- Monitored and documented client progress, ensuring compliance with care protocols and standards.
- Coordinated scheduling for multiple departments, optimizing resource allocation and workflow efficiency.
- Analyzed scheduling patterns to recommend adjustments that improved overall operational productivity.
Assembly Line Production Worker
Halo Branded Solutions/lee Wayne
01.2022 - 07.2023
- Operated assembly line machinery to ensure efficient production flow.
- Conducted quality inspections on finished products, maintaining high standards.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Trained new employees on safety protocols and operational procedures.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Crew Leader
JNA Painting
10.2014 - 12.2020
- Supervised daily operations, ensuring project timelines and quality standards were consistently met.
- Trained and mentored new crew members on safety protocols and painting techniques.
- Coordinated materials and resources for multiple projects, optimizing workflow efficiency.
- Implemented process improvements that enhanced team productivity and reduced waste.
- Led a team of painters, providing training and mentorship to enhance skills and efficiency.
Education
High School Diploma -
Dixon High School
Dixon, Il Skills
- Maintaining confidentiality
- Office management
- Deadline management
- Appointment scheduling
- File management
- Document preparation
- Attention to detail
- Time management skills
- Documentation skills
Timeline
Direct Support Professional
D & D Home's
09.2025 - Current
Production Line Worker
Crest Foods
07.2025 - 09.2025
Assembly Line Production Worker
Halo Branded Solutions/lee Wayne
01.2022 - 07.2023
Direct Support Professional, Lead Float
Kreider Services
12.2017 - 06.2025
Crew Leader
JNA Painting
10.2014 - 12.2020
High School Diploma -
Dixon High School