Cynthia Smith
Computer Systems Institute
Chicago
1
Certification
25
years of professional experience
Accomplished leader with over 20 years of experience in post-secondary education, specializing in program management and regulatory compliance within healthcare and allied health programs. Expertise in adhering to federal, state, and accreditation standards, including CAAHEP. Experienced in leading multidisciplinary teams, driving process improvements, and influencing policy to achieve strategic goals while ensuring Title IV compliance.
Work History
Medical Assistant Adjunct Clinical Instructor
1 Year 6 Months- Delivered clinical and didactic instruction aligned with national healthcare competencies to enhance student learning
- Guided students in professional practice, ethics, and patient care standards to foster ethical healthcare professionals
- Assessed clinical performance to ensure workforce readiness and competency in clinical skills
Healthcare Program Adjunct Instructor
7 Years 6 Months- Taught specialized healthcare courses, aligning curriculum with institutional guidelines and regulatory standards to ensure compliance.
- Developed and delivered lesson plans, projects, and assessments, ensuring adherence to CSI processes and accreditation requirements.
- Evaluated student performance and provided guidance to support academic and professional success in regulated healthcare fields.
Billing and Coding Adjunct Professor
10 Years- Delivered engaging lectures and developed course materials aligned with community college standards and healthcare reimbursement regulations to enhance student learning.
- Maintained thorough student attendance, grade, and progress records for regulatory reporting and quality assurance, supporting academic integrity.
- Developed engaging curriculum materials to enhance student learning and foster academic success.
- Facilitated interactive classroom discussions to promote critical thinking and collaborative learning.
- Evaluated student performance through assessments, providing constructive feedback to support improvement.
Medical Assistant and Billing Director / Assistant Professor
3 Years- Led program development and maintenance, aligning curriculum with accreditation standards (e.g., CAAHEP) and federal/state healthcare regulations.
- Managed budget, staffing, and resources while ensuring adherence to institutional policies and regulatory requirements.
- Represented the institution in accreditation processes, community events, and meetings with regulatory bodies.
- Represented the institution in accreditation processes, community events, and regulatory meetings to uphold standards and foster relationships.
- Conducted surveys, evaluations, and program reviews to assess compliance and propose actionable enhancements.
- Collaborated with admissions, enrollment, registrar, and financial aid teams to ensure compliant and effective student services and operations.
Allied Health Program Director
2 Years- Directed multiple allied health programs (Surgical Tech, Medical Assisting, Healthcare Reimbursement, Billing & Coding, Medical Office Management), ensuring compliance with federal Title IV regulations and state licensing.
- Recruited, trained, and supervised faculty and staff, conducting performance evaluations to ensure high standards of regulatory compliance.
- Developed and revised operational policies and curricula, aligning admission requirements with regulatory analysis and market research.
- Coordinated accreditation activities and externships, ensuring timely reporting to institutional and external regulatory entities.
- Administered budgets and optimized resource allocation to support compliant program delivery.
Medical Dean and Healthcare Program Coordinator
4 Years- Maintained CAAHEP accreditation for programs in Health Information Technology, Medical Assisting, Insurance Billing & Coding, Medical Office Administration, and Business Management.
- Applied strategic management to align academic programs with federal and state higher education regulations, including Title IV compliance.
- Monitored admission patterns, fiscal management, and accreditation outcomes for campus leadership and regulatory boards to ensure informed decision-making.
- Supervised departmental personnel, including recruitment, training, and performance management, to ensure operational compliance.
- Collaborated with internal stakeholders and external agencies to influence program policies and enhance compliance in educational operations.
- Coordinated externships and student services, evaluating internal and external factors to ensure compliance and support strategic planning.
Instructor
1 Year- Instructed courses in allied health, business administration, medical billing, office procedures, and human resources, aligning content with regulatory and accreditation standards to enhance student learning.
- Developed teaching materials and assessed student progress to ensure adherence to institutional guidelines, fostering a supportive learning environment.
- Designed and implemented curriculum to enhance student engagement and learning outcomes.
- Facilitated workshops to improve instructional techniques among faculty members.
- Developed assessment tools to measure student performance and program effectiveness.
Education
Ph.D. - Community Psychology
(Expected Graduation 2026/27)
M.S. - Business Management
Concentrations: Management, Business Administration
B.A. - Business Management
Skills
Clinical Instruction
Curriculum development
Regulatory compliance
Student Assessment
Reporting & Quality Assurance
Team Leadership & Supervision
Stakeholder collaboration
Financial Oversight
Strategic planning
Certification
Current Registered Medical Assistant (RMA), certified through American Medical Technologists (AMT)
Timeline
Medical Assistant Adjunct Clinical Instructor
National-Louis University
01.2025 - CurrentRead More
Healthcare Program Adjunct Instructor
Computer Systems Institute
01.2019 - CurrentRead More
Billing and Coding Adjunct Professor
Kankakee Community College
01.2014 - 01.2024Read More
Medical Assistant and Billing Director / Assistant Professor
Kankakee Community College
01.2011 - 01.2014Read More
Allied Health Program Director
Virginia College
01.2009 - 01.2011Read More
Medical Dean and Healthcare Program Coordinator
Heald College
01.2003 - 01.2007Read More
Instructor
Heald College
01.2002 - 01.2003Read More
National-Louis University
B.A. from Business Management
Read More
National-Louis University
M.S. from Business Management
Read More
National-Louis University
Ph.D. from Community Psychology
Read More