Cynthia Salgado
Chicago
Summary
Diligent sales associate with a solid background in operations management, recognized for streamlining processes and enhancing productivity. Proven problem-solving skills and effective communication thrive in fast-paced environments, contributing to team success. Strong collaboration abilities and adaptability to changing needs ensure optimal performance and customer satisfaction. Committed to driving results and fostering a positive work culture.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Associate
Sephora
Chicago, IL
10.2025 - Current
- Collaborated with cross-functional teams to optimize daily operations and improve customer experience.
- Followed shipping and receiving procedures for goods and materials.
- Enhanced customer engagement through personalized service and product recommendations.
Sales Associate
ZARA
Chicago, IL
01.2022 - 06.2025
- Cross-trained across cashiering, stocking, and sales associate roles, providing value as a flexible team member and helping to cover shifts as needed.
- Participated in semi-annual inventory counts, identifying discrepancies and ensuring that all stock was accurately tracked.
- Assisted in the training and onboarding of new employees on store procedures, point-of-sale systems, and customer engagement techniques.
- Maintained high standards of merchandise presentation and store cleanliness.
Barista
SunLife Organics
Chicago, IL
06.2024 - 09.2024
- Recognized for maintaining a consistent positive attitude during peak rushes, contributing to improved team morale and customer satisfaction.
- Enabled effective communication between front-house and kitchen teams to expedite order preparation during busy times.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
Hostess
Moretti's Ristorante & Pizzeria
Chicago, IL
01.2021 - 01.2022
- Provided guests with a warm greeting and attentive assistance, resulting in consistent positive feedback during monthly reviews.
- Handled guest inquiries and complaints, resolving issues to enhance satisfaction.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
High School -
Little Village Lawndale High School
Chicago, IL06-2020
Skills
- Multilingual customer service
- POS system operation
- Verbal and written communication
- Health and safety protocols adherence
- Inventory Management
- Relationship building
- Supply ordering
Certification
Safe Food and Drink Handling Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Associate
Sephora
10.2025 - Current
Barista
SunLife Organics
06.2024 - 09.2024
Sales Associate
ZARA
01.2022 - 06.2025
Hostess
Moretti's Ristorante & Pizzeria
01.2021 - 01.2022
High School -
Little Village Lawndale High School