CYNTHIA MADUKA
Chicago
Summary
Detail-oriented professional with 3+ years of experience in executive support, project coordination, and stakeholder engagement. Proven ability to manage schedules, optimize communication processes, and enhance stakeholder relationships. Seeking to leverage my skills to create exceptional candidate experiences and contribute to a collaborative recruiting team at Ontra.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Governor's Office
11.2021 - Current
- Enhanced stakeholder communication by implementing a new scheduling system, resulting in a 20% improvement in meeting coordination efficiency, by analyzing and redesigning the existing process
- Managed the Chief of Staff's complex calendar, scheduling meetings and ensuring alignment with key priorities, which streamlined executive workflows and enhanced strategic focus
- Coordinated high-stakes meetings and events, handling logistics to ensure optimal outcomes and participant satisfaction, by leveraging strong organizational and communication skills
Account Management Intern
Closerlook
06.2021 - 08.2021
- Optimized client account management, ensuring adherence to project timelines and deliverables, which streamlined operations and enhanced project alignment, by meticulously coordinating between internal teams and clients
- Spearheaded the development of comprehensive post-meeting reports, establishing clear next steps and accountability across all stakeholders, thereby improving organizational efficiency and stakeholder communication
- Facilitated cross-functional meetings, leveraging strategic communication skills to ensure seamless workflows and alignment on project objectives, contributing to an improved project management process
Research/Communication Intern
Argosy Foundation
01.2020 - 08.2020
- Led the coordination of interviews with non-profit partners, contributing to the foundation's communication strategy and project timelines
- Managed research projects that involved reviewing and organizing grant proposals, resulting in more effective grant allocation processes
- Ensured timely communication with stakeholders, improving engagement and collaboration on philanthropic initiatives
Marketing Intern
Harley-Davidson
06.2019 - 08.2019
- Spearheaded the 2025 rebranding initiative, aligning internal stakeholders with the new brand vision and objectives, significantly enhancing brand positioning in the market
- Ensured brand consistency across dealer websites, safeguarding brand integrity and enhancing customer experience by meticulously updating and maintaining outreach contact database
Social Media/Outreach Intern
Mayor's office of Veteran Affairs
01.2019 - 05.2019
- Spearheaded the Pathways program, ensuring timely execution of program objectives and facilitating payment plans for veterans, directly contributing to increased veteran support and program success
- Collaborated with internal and external stakeholders to draft and implement legislation, enhancing outreach efforts and securing greater support for veteran communities by 16%
- Revolutionized social media strategy, leading to a 400% increase in platform engagement by innovating content and marketing approaches, significantly expanding community reach and support
Immigration Outreach Intern
Mayor's office on African Affairs
01.2019 - 05.2019
- Managed outreach programs for immigrant communities, scheduling events and ensuring effective communication of available resources
- Developed and implemented a resource guide used in community outreach, improving access to housing, legal, and language services for immigrants
Program Coordinator
African Student Association
01.2017 - 01.2019
- Coordinated the 2017 Halloween Fundraiser, and raised over $2000 for our association
- Coordinated mentoring programs and community outreach initiatives, fostering engagement and support within the refugee community
Education
Bachelor - Journalism Advertising Media Studies
University of Wisconsin Milwaukee
05.2020
Bachelor of Science - Minor in Political Science
University of Wisconsin Milwaukee
05.2020
Skills
- Executive Support
- Administrative Support
- Problem solver
- Stakeholder Engagement
- Strategic Communication
- Project Coordination
- Community Outreach
- Leadership&Advocacy
- Event Management
- Social Media Management
Timeline
Executive Assistant
Governor's Office
11.2021 - Current
Account Management Intern
Closerlook
06.2021 - 08.2021
Research/Communication Intern
Argosy Foundation
01.2020 - 08.2020
Marketing Intern
Harley-Davidson
06.2019 - 08.2019
Social Media/Outreach Intern
Mayor's office of Veteran Affairs
01.2019 - 05.2019
Immigration Outreach Intern
Mayor's office on African Affairs
01.2019 - 05.2019
Program Coordinator
African Student Association
01.2017 - 01.2019
Bachelor - Journalism Advertising Media Studies
University of Wisconsin Milwaukee
Bachelor of Science - Minor in Political Science
University of Wisconsin Milwaukee