Cynthia Flores, LSW
Woodstock
Summary
Licensed Social Worker (LSW) with over five years of combined professional and graduate-level experience in behavioral health, crisis intervention, and care coordination. Trained in psychosocial and risk assessment, discharge planning support, and interdisciplinary collaboration through Partial Hospitalization, residential, and child welfare settings. Bilingual in Spanish and committed to patient-centered, culturally responsive care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community-Based Services Intern
Rosecrance
Rockford
05.2025 - 12.2025
- Conducted psychosocial assessments and participated in treatment planning for adolescents in a Partial Hospitalization Program serving 10–12 clients per treatment cycle.
- Delivered 5–8 individual motivational interviewing sessions weekly to address engagement barriers and mitigate clinical risk.
- Coordinated discharge planning by securing outpatient therapy, psychiatric follow-up, and community supports to prevent service disruption.
- Collaborated daily with an interdisciplinary team (therapists, psychiatry, case management) and completed same-day electronic documentation.
Residential Counselor
Clearbrook
Woodstock
02.2020 - 07.2025
- Provided direct support to residents across multiple units within a long-term residential program serving individuals with developmental and co-occurring mental health diagnoses.
- Responded to and de-escalated behavioral crises, maintaining safety during high-intensity situations and reducing repeat incidents.
- Coordinated care with nurses, guardians, and external providers to support medical appointments, behavioral services, and continuity of care.
- Maintained detailed behavioral tracking, incident reports, and compliance documentation in accordance with regulatory standards.
Investigations Intern
Department of Children and Family Services
Woodstock
08.2024 - 05.2025
- Assisted in safety and risk assessments across 30+ family investigations involving abuse and neglect concerns.
- Conducted collateral interviews with medical providers, schools, and community agencies to inform case determinations.
- Connected families to housing, mental health, medical, and financial assistance resources within a 25-mile service region.
- Prepared approximately 4 comprehensive case summaries monthly outlining assessment findings and service recommendations.
Behavior Technician
Caravel Autism Health
Crystal Lake
09.2021 - 04.2022
- Implemented individualized ABA treatment plans during structured therapy sessions averaging 20–30 hours per week.
- Collected and analyzed behavioral data daily to inform clinical adjustments and measure treatment progress.
- Coached caregivers on intervention strategies to promote skill generalization across environments.
- Documented session outcomes and collaborated with BCBAs to update treatment goals.
Crisis Intervention Intern
Woodstock Police Department
Woodstock
01.2018 - 06.2018
- Supported law enforcement during mental health crisis calls requiring rapid assessment and stabilization.
- Assisted with on-scene de-escalation and immediate referral to emergency or community-based services.
- Communicated critical safety information to responding units to enhance coordinated intervention.
- Documented crisis encounters to support follow-up care and service linkage.
Education
Master of Social Work - Leadership Administration Track
Aurora University
Aurora, IL12.2025
Bachelor of Applied Health Sciences -
University of Illinois at Chicago
Chicago, IL12.2019
Associate in General Studies -
Harold Washington College
Chicago, IL12.2015
Skills
- Psychosocial assessment
- Risk assessment
- Crisis intervention
- Motivational Interviewing
- CBT/DBT-informed psychoeducation
- Resource linkage
- Patient advocacy
- Service coordination
- Treatment planning
Certification
Licensed Social Worker
Certificates
Mandated Reporter, DCFS
CPR/AED, First Aid, American Heart Association
Languages
Spanish, Native
Timeline
Community-Based Services Intern
Rosecrance
05.2025 - 12.2025
Investigations Intern
Department of Children and Family Services
08.2024 - 05.2025
Behavior Technician
Caravel Autism Health
09.2021 - 04.2022
Residential Counselor
Clearbrook
02.2020 - 07.2025
Crisis Intervention Intern
Woodstock Police Department
01.2018 - 06.2018
Master of Social Work - Leadership Administration Track
Aurora University
Bachelor of Applied Health Sciences -
University of Illinois at Chicago
Associate in General Studies -
Harold Washington College