Summary
Overview
Work History
Education
Skills
Desires for room for advancement or Growth
Timeline
Generic

Cynthia Crockett

Fairview Heights

Summary

Skilled EVS Housekeeper with experience in maintaining clean, sanitary and comfortable environments in a variety of settings. Strengths include efficient cleaning techniques, adaptability to shifting priorities, and keen observation skills for identifying maintenance needs. History of contributing to team success through hard work, attention to detail and excellent organizational skills. Demonstrated ability to make significant improvements in cleanliness and overall aesthetic appeal of spaces.

Overview

7
7
years of professional experience
1990
1990
years of post-secondary education

Work History

EVS Housekeeper

HSHS St. Elizabeth's Hospital
O'Fallon
03.2021 - 12.2025
  • Assisted with waste disposal according to safety protocols and guidelines.
  • Collaborated with team members to complete daily cleaning tasks efficiently.
  • Followed safety procedures while handling cleaning chemicals and tools.
  • Communicated with staff to address cleaning requests and concerns directly.
  • Maintained a safe working environment by adhering to all safety policies and procedures.
  • Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
  • Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
  • Sanitized patient rooms after discharge using appropriate chemicals and supplies.
  • Demonstrated excellent customer service skills while interacting with guests and staff members.
  • Followed infection control protocols when disposing of used linens and trash bags.
  • Utilized standard cleaning products such as bleach, disinfectants, glass cleaner in accordance with OSHA regulations.
  • Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
  • Inspected guest rooms for cleanliness and proper maintenance prior to arrival of new guests.
  • Reported any safety hazards or equipment malfunctions immediately to the supervisor.
  • Participated actively in training sessions related to housekeeping duties and safety protocols.
  • Notified supervisors about unsafe conditions or potential hazards within the facility premises.
  • Replenished amenities in guest room such as toiletries and coffee supplies on a regular basis.
  • Greeted visitors warmly upon entering the facility; provided directions or assistance when necessary.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.

Housekeeping Cleaner

St. Louis University
St Louis
07.2019 - 11.2021
  • Reported maintenance issues to ensure prompt resolution.
  • Followed safety protocols for chemical usage and equipment handling.
  • Collaborated with team members to complete daily tasks efficiently.
  • Monitored inventory of cleaning supplies for timely restocking.
  • Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
  • Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
  • Maintained a clean work area at all times by sweeping or vacuuming daily.
  • Followed safety rules when handling cleaning chemicals according to OSHA regulations.
  • Checked all equipment to ensure proper functioning prior to use.
  • Transported trash to designated disposal areas.
  • Emptied wastebaskets and replaced liners.
  • Adhered strictly to health regulations regarding sanitation practices in the workplace.
  • Maintained inventory of cleaning supplies used throughout the facility.
  • Provided assistance with moving heavy furniture or appliances when necessary.
  • Responded promptly to special requests from guests for extra supplies or other items as needed.
  • Assisted with setting up meeting rooms for events or conferences according to instructions.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Used cleaning chemicals following proper guidelines.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Housekeeping Cleaner

Drury Inn & Suites
O'Fallon
02.2019 - 07.2019
  • Cleaned guest rooms to ensure a welcoming and comfortable environment.
  • Replenished supplies and toiletries to maintain room readiness.
  • Followed safety protocols while handling cleaning chemicals and tools.
  • Reported maintenance issues to ensure timely resolution for guest satisfaction.
  • Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
  • Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
  • Followed safety rules when handling cleaning chemicals according to OSHA regulations.
  • Checked all equipment to ensure proper functioning prior to use.
  • Transported trash to designated disposal areas.
  • Emptied wastebaskets and replaced liners.
  • Replenished amenities in guest rooms according to established standards.
  • Inspected guest rooms on completion for cleanliness standards set by the hotel management team.
  • Responded promptly to special requests from guests for extra supplies or other items as needed.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Used cleaning chemicals following proper guidelines.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.

Housekeeping Cleaner

Washington University
St Louis
08.2018 - 12.2018

University housekeeping cleaning of restrooms ,conference rooms, cleaning in research Labs, all areas of specified duties. Office cleaning, use of all cleaning supplies and equipment needed, follow specific procedures for cleaning sanitizing with protocol procedures

  • Cleaned guest rooms to ensure a welcoming and comfortable environment.
  • Maintained cleanliness and sanitation in patient rooms and common areas.
  • Disinfected high-touch surfaces to prevent the spread of infections.
  • Stocked supplies and reported inventory needs to management promptly.
  • Assisted with waste disposal according to safety protocols and guidelines.
  • Followed safety procedures while handling cleaning chemicals and tools.
  • Communicated with staff to address cleaning requests and concerns directly.
  • Maintained a safe working environment by adhering to all safety policies and procedures.
  • Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
  • Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
  • Sanitized patient rooms after discharge using appropriate chemicals and supplies.
  • Demonstrated excellent customer service skills while interacting with guests and staff members.
  • Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
  • Reported any safety hazards or equipment malfunctions immediately to the supervisor.
  • Participated actively in training sessions related to housekeeping duties and safety protocols.
  • Notified supervisors about unsafe conditions or potential hazards within the facility premises.

Education

Yes - Cosmetologist

Alvarietas Cosmetology
Belleville, IL
02.2006 - 03.2007

Freeburg Highschool
Freeburg, IL

Skills

  • Waste disposal
  • Chemical handling
  • Infection control
  • Patient room sanitation
  • Customer service

Desires for room for advancement or Growth

Throughout my years, I have had experiences in many avenues of customer service as well as protocol cleaning for EVS position working in a hospital for several years even in cosmetology, I doubt customer service had certain protocols to be carried out and incorporate many different procedures according to the franchise or or to the environment in which I was working. I would love to work in an environment that has positive teambuilding and possible future advancement within the company and to learn new skills to improve myself. I believe in teamwork, good customer service respect, hard work as well as building each other up and wanting growth for everybody around me as well as myself in any environment I believe in stability and honoring in the system of why you’re there put in whatever hours you were worked and put in your best through every aspect communication on all levels And providing a good work environment that shows in return to customers or clients with not only professionalism your attitude, your work ethic and believe in a teamwork from from all those involved in the process of doing what needs to be done in a work environment or a work setting whether it be a hospital or university a hair salon I have learned that it takes all participation with working with everybody I just only customers whether it be doctors or nurses clients lab technicians, corporation, policies, team members, and so forth we all are part of it.

Timeline

EVS Housekeeper

HSHS St. Elizabeth's Hospital
03.2021 - 12.2025

Housekeeping Cleaner

St. Louis University
07.2019 - 11.2021

Housekeeping Cleaner

Drury Inn & Suites
02.2019 - 07.2019

Housekeeping Cleaner

Washington University
08.2018 - 12.2018

Yes - Cosmetologist

Alvarietas Cosmetology
02.2006 - 03.2007

Freeburg Highschool
Cynthia Crockett