Curtia Sails
Rockfalls
Summary
- Experienced self-motivated quality control technician
- Dedicated analyst with over 10+ years of experience providing expert analysis of data and trends, working with and in the manufacturing and quality fields.
- I have a very high track record of exceeding expectations, and meeting quality standards with accuracy in paying attention to details
Overview
10
10
years of professional experience
Work History
Inside Sales Coordinator
Mallard Manufacturing Corporation
01.2024 - Current
- Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
- Followed up with customers by phone and email to resolve issues quickly and answer questions.
- Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
- Answered customers' questions regarding products, prices, and availability.
- Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
Order Entry
Mallard Manufacturing
07.2022 - 12.2023
- Reviewing and answering emails from clients
- Time management
- Provide detailed and accurate information on Sales Order
- Quote small brake and parts orders
- Take calls/Customer support for clients, customers, employees and vendors
- Ensured compliance with company policies when handling sensitive customer information during the order entry process.
Order Entry Clerk
HALO Branded Solutions
07.2021 - 01.2022
- Verifying order accuracy
- Assisting with customer order resolutions
- Product selection from vendors
- Proficient with Microsoft Office
Quality Lab Technician
Century Foods
07.2019 - 05.2020
- Set up and sanitizing for test samples
- Inventory of new product
- Collection of specimens for testing
- Setting up analytical testing
- Verifying OSHA compliancy in lab testing
Quality Assurance Analyst
STROH PRECISION DIE CASTING
07.2018 - 06.2019
- CMM reading using PC-DIMS program
- Perform AQL quality inspections
- Measure and inspect products hourly
- Create quality alerts and provide solutions
CNC Machinist
STROH PRECISION DIE CASTING
03.2018 - 07.2018
- Machine Operator - examining for defects
- Mechanical aptitude
- Comply with safety guidelines
- Basic understanding of computer programming
Machine Operator
Donaldson
07.2017 - 02.2018
- Creating and filing of the machine / shipping records
- Use calipers, gauges and other measurements for the accuracy of blueprint
- Reading blueprints and building product so they are in specs
- Ensured all product specifications were met
- Time management
- Meet company production rate
Quality Control Inspector
Frantz Manufacturing
03.2015 - 07.2017
- Inspect and identify defects on products
- Operate medium duty machinery and inspect for defects
- Ability to work independently and in teams
- Communicate with customers/vendors
- Proficient with Microsoft Office
Education
High School - General Studies
Sterling High School
Sterling, IL05.2014
Skills
- Quality assurance, Customer service, CNC Lathe, PC-DMIS, GD&T
- Time management
- Telephone and email etiquette
- Meticulous Record-keeping
- Data analysis
- Decision-making
- Task delegation
- Data entry
Timeline
Inside Sales Coordinator
Mallard Manufacturing Corporation
01.2024 - Current
Order Entry
Mallard Manufacturing
07.2022 - 12.2023
Order Entry Clerk
HALO Branded Solutions
07.2021 - 01.2022
Quality Lab Technician
Century Foods
07.2019 - 05.2020
Quality Assurance Analyst
STROH PRECISION DIE CASTING
07.2018 - 06.2019
CNC Machinist
STROH PRECISION DIE CASTING
03.2018 - 07.2018
Machine Operator
Donaldson
07.2017 - 02.2018
Quality Control Inspector
Frantz Manufacturing
03.2015 - 07.2017
High School - General Studies
Sterling High School
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