Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crysteena Porter

Downs

Summary

Dynamic manager with over 5 years of experience in retail operations. Expertise in customer service, team leadership, and time management. Demonstrated ability to streamline processes and promote a productive work environment, leading to improved team performance.

Overview

9
9
years of professional experience

Work History

Manager

Subway
Bloomington, IL
11.2020 - 06.2026

Achieved seamless inventory preparation and stock replenishment to enhance operational efficiency. Facilitated timely delivery scheduling and effective truck order management to meet demand. Promoted a clean and organized environment, resulting in improved team productivity.

Retail Sales Associate

Dollar General
Le Roy, IL
02.2020 - 06.2020

Oversaw daily operations for opening and closing procedures. Managed cash handling processes and customer service interactions. Executed cleanliness standards to enhance store appearance.

Assistant Manager

Kay Jewlers
Bloomington, IL
12.2017 - 02.2018

Achieved an appealing jewelry display through effective restocking efforts. Maintained a pristine store environment, enhancing customer experience. Facilitated smooth checkout experiences by providing attentive cashier support. Streamlined inventory processes, resulting in improved stock accuracy.

Education

Bachelor of Science - Psychology in Addictions

Indiana University, Purdue University Indianapolis
Indianapolis, IN
05-2019

Skills

  • Customer service
  • Team leadership
  • Time managementst
  • Decision-making

Timeline

Manager

Subway
11.2020 - 06.2026

Retail Sales Associate

Dollar General
02.2020 - 06.2020

Assistant Manager

Kay Jewlers
12.2017 - 02.2018

Bachelor of Science - Psychology in Addictions

Indiana University, Purdue University Indianapolis
Crysteena Porter