Crystal Thomas
Channahon
Summary
Quality professional well-versed in ensuring product compliance with stringent industry standards.
Experienced with operating forklifts in fast-paced environments, ensuring smooth material handling and efficient operations.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction.
Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Reliable and flexible with excellent organizational and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Inspector
ROAD & RAIL SERVICES
05.2025 - Current
- Conducted thorough inspections of materials and finished products to ensure quality standards are met.
- Developed inspection protocols that improved product consistency and reliability across multiple projects.
- Trained and mentored junior inspectors on quality control processes and best practices.
- Utilized quality control software to track and analyze product data.
- Updated quality control records and reports.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Warehouse Associate/Forklift Operator
Slibuy
01.2021 - 09.2024
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
Inventory Specialist
WIS International
02.2019 - 05.2020
- Managed inventory levels to ensure optimal stock availability and minimize discrepancies.
- Led cycle counts and reconciliations to enhance accuracy in inventory records.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Performed data entry and completed proper paperwork.
- Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment processes significantly.
Server/Cashier
Steak and Egger
09.2018 - 10.2019
- Delivered exceptional customer service, enhancing dining experience through attentive and personalized interactions.
- Managed order accuracy by coordinating with kitchen staff to ensure timely food preparation and delivery.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Warehouse Worker
Hoffmeister ham co.
01.2018 - 03.2019
- Conducted regular quality checks to ensure product integrity and compliance with safety standards.
- Implemented inventory tracking systems to enhance stock visibility and reduce discrepancies.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
Education
Upper secondary education -
Medical Assisting - Certification
BIR Training Center
Chicago, IL03-2008
Basic - Some College
Wright College
Chicago, IL05-2000
Basic - High school diploma
Mother Guerin
River Grove, IL05-1998
Skills
- Reporting and documentation
- Visual inspection
- Quality management
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Attention to detail
- Customer service
- Inventory control
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleaning and organizing
- Picking and packing
- Packaging and labeling
Certification
- Forklift Certification
- Driver's License (Non-CDL Class C)
- Pallet Jack Certification
Timeline
Quality Inspector
ROAD & RAIL SERVICES
05.2025 - Current
Warehouse Associate/Forklift Operator
Slibuy
01.2021 - 09.2024
Inventory Specialist
WIS International
02.2019 - 05.2020
Server/Cashier
Steak and Egger
09.2018 - 10.2019
Warehouse Worker
Hoffmeister ham co.
01.2018 - 03.2019
Upper secondary education -
Medical Assisting - Certification
BIR Training Center
Basic - Some College
Wright College
Basic - High school diploma
Mother Guerin