Crystal Recklein
Granite City
Summary
Dynamic professional with extensive experience at Chestnut Health Systems, excelling in client monitoring and data management. Proven ability in workflow optimization and effective communication, enhancing operational efficiency. Skilled in administration and patient care coordination, consistently delivering high-quality support and achieving organizational goals.
Overview
26
26
years of professional experience
Work History
Recovery Support Technician
Chestnut Health Systems
01.2023 - Current
- Managed admissions, discharges, and client monitoring.
- Conducted vitals and facilitated group sessions.
- Handled data entry, record-keeping, and billing.
- Tracked and updated client charts and billable hours.
Associate Recruiter
Nations Lending
01.2022 - 01.2023
- Sourced and screened candidates to meet staffing needs.
- Maintained records in Salesforce and Excel.
- Coordinated interviews and candidate resources.
Closing Coordinator
Guaranteed Rate
01.2020 - 01.2022
- Procured title, insurance, and loan documents.
- Ensured compliance with company and investor guidelines.
- Prepared and reviewed closing documents with teams and clients.
Medical Specialty Office Secretary
Gateway Medical Center
Granite City
01.1999 - 01.2020
- Coordinated patient care by documenting medical history and taking vital signs.
- Secured referrals and authorizations to facilitate efficient patient flow.
- Managed scheduling, patient registration, and insurance verification to streamline operations.
- Assisted healthcare providers with procedures, ensuring comfort and safety for patients.
- Handled check-ins, phone calls, and prescription management effectively.
- Prepared rooms and assisted in medical procedures, enhancing overall efficiency.
- Applied medical devices, such as braces and slings, to support patient recovery.
- Provided assistance during medical procedures, including wound care and suture removal.
Education
General Education -
GRANITE CITY HIGH SCHOOL
Granite City, IL01.1997
Skills
- Administration and Microsoft Office
- Data entry and document preparation
- Scheduling and file management
- Multi-line phone handling
- Referrals and authorizations
- Customer support and call handling
- Workflow optimization
- Team collaboration
- Client monitoring
- Vitals assessment
- Candidate sourcing
- Billing processes
- Record keeping
- Medical documentation
- Patient care coordination
- Effective communication
References
- Amber Grace, 618-402-7064
- Michelle Baird, 503-875-8637
- Charles Gray, 217-250-8647
Timeline
Recovery Support Technician
Chestnut Health Systems
01.2023 - Current
Associate Recruiter
Nations Lending
01.2022 - 01.2023
Closing Coordinator
Guaranteed Rate
01.2020 - 01.2022
Medical Specialty Office Secretary
Gateway Medical Center
01.1999 - 01.2020
General Education -
GRANITE CITY HIGH SCHOOL