CRYSTAL RAMIREZ
Coal City
Summary
Experienced with coordinating administrative tasks and supporting executive teams. Utilizes organizational abilities to manage schedules, correspondence, and office logistics seamlessly. Track record of fostering effective communication and ensuring smooth office operations.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Receptionist
WEBER MICETICH CHIROPRATIC CLINIC
Coal City, IL
10.2023 - Current
- Handle cash transactions and maintained sales, payments and bank records accurately.
- Maintain a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handle sensitive information with discretion while maintaining strict confidentiality standards.
- Handle patient scheduling and appointment confirmations, along with any inquiries and concerns with professionalism, fostering strong relationships within the community.
School Bus Driver
Illinois Central School Bus
Coal City, IL
12.2022 - Current
- Operated school bus routes, ensuring timely and safe transportation for students.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Monitored traffic conditions, adjusting routes as necessary to avoid delays and ensure efficiency.
RCA
USPS
Morris, IL
11.2021 - 11.2022
- Delivered and collected mail and packages safely and efficiently across multiple routes
- Obtained certification to drive LLV, Promaster, and Metris vehicles
- Operated postal vehicles in compliance with safety regulations and traffic laws.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
Store Lead
CVS
12.2020 - 10.2021
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels and replenishment processes to minimize stockouts and optimize product availability.
- Resolved customer inquiries and concerns effectively, enhancing overall shopping experience and satisfaction.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Branch Manager
Busey Bank
01.2020 - 11.2020
- Oversaw branch sales, operations, record management, and security to ensure compliance with corporate and federal regulations
- Managed all activities to promote growth and business development opportunities
- Opened accounts and assessed client needs for suitable bank services and products.
- Motivated branch employees through one-on-one coaching and recognition.
- Managed activities to identify and pursue growth and business development opportunities
Teller Coordinator
US Bank
09.2008 - 12.2019
- Supervisor over the teller line
- Met individual referral goals and coached tellers on their performance.
- Oversaw branch operations, retention, and security, ensuring compliance with corporate and federal regulations
- Maintained individual cash drawer as well as branch cash levels, processing shipments and ATM, balancing teller drawer, vault, coin machine and end of day functions
- Developed weekly branch staff schedules to optimize coverage and service
- Met client needs through in-depth conversations, recommending tailored bank products and services
Education
High School Diploma -
Queen of Peace
01-1997
No Degree - Child Development
Moraine Valley Community College
Palos Hills, ILSkills
- Organizational skills
- Customer/Client relations
- Telephone communication
- Appointment scheduling
- Front desk management
- Time management
Certification
- Wood Badge Leadership Training - 2018-2020
- Cub Scout Den leader - 2018 to 2025
Timeline
Receptionist
WEBER MICETICH CHIROPRATIC CLINIC
10.2023 - Current
School Bus Driver
Illinois Central School Bus
12.2022 - Current
RCA
USPS
11.2021 - 11.2022
Store Lead
CVS
12.2020 - 10.2021
Assistant Branch Manager
Busey Bank
01.2020 - 11.2020
Teller Coordinator
US Bank
09.2008 - 12.2019
High School Diploma -
Queen of Peace
No Degree - Child Development
Moraine Valley Community College