Crystal Phillips
Flora
Summary
Results-driven manager with a proven track record in event coordination and staff training. Expertise in optimizing operations and cultivating relationships with clients and vendors to enhance service delivery and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
House Cleaner
Self-employeed
Flora
01.2020 - Current
- Cleaned residential properties using effective techniques and safe cleaning products.
- Managed time effectively to complete multiple cleaning tasks within scheduled hours.
- Provided deep cleaning services, including kitchens, bathrooms, and living areas.
- Communicated with clients to understand specific cleaning needs and preferences.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
Manager/Administrator
Moose Lodge #1384
Flora
02.2023 - 08.2025
- Managed daily operations and administrative functions for community events.
- Developed schedules for staff and volunteers to optimize event coverage.
- Trained new staff on policies, procedures, and operational best practices.
- Conducted regular meetings with senior leaders to review progress towards goals.
- Cultivated relationships with external stakeholders including vendors and customers.
Education
High School Diploma -
Flora High School
Flora, IL05-2001
Skills
- Cleaning techniques
- Time management
- Deep cleaning
- Client communication
- Surface preservation
- Event coordination
- Staff training
- Schedule development
- Problem solving
- Attention to detail
- Customer service
- Organizational skills
- Adaptability
Certification
- State of Illinois Pharmacy Technician License
- National Pharmacy Technician License
Accomplishments
- Wal-Mart Pharmacy Technician of the year 2010
Timeline
Manager/Administrator
Moose Lodge #1384
02.2023 - 08.2025
House Cleaner
Self-employeed
01.2020 - Current
High School Diploma -
Flora High School