Crystal L. Patterson
Chicago,IL
Summary
Focused and friendly School Nurse offering 23 years of experience providing care to students age newborn to young adults. Known professionally for working effectively within education systems to develop innovative public and health and safety initiatives. Exemplary organization and administrative skills. Seeking to obtaining master’s in public health to further advance skills, knowledge in obtaining a leadership role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
School Nurse
Chicago Public Schools
05.2021 - Current
- Oversee and Maintain Diabetic's Care of students
- Performs catheterization
- One on One care for Ventilator dependent students
- Administer daily medications
- Maintains, updates, and assesses health records of individual students
- Monitor asthmatic students on maintaining albuterol treatments
- G-tube feeding to students, via bolus, kangaroo pump, and by gravity
- Participates in planning, developing, and implementing school health policies
- Provide first aid and preventive care for school age children that range from preschool to high school population
- Computerized charting using SSM, Aspen
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Participated in development of school safety plans to address areas of concern.
- Oversaw health services for school of 500 students and faculty.
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Implemented emergency protocols in medical emergencies to promote safety for students and staff.
- Educated students on various health topics to promote overall health and wellbeing.
- Screened for infectious diseases to help prevent spreading within school community.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
- Assessed student health and identified potential health concerns to provide appropriate care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Pediatric Home Health Nurse
Independence Plus
06.2017 - 08.2024
- LTV and Trilogy Ventilator Certified
- Strong time management and organizational skills
- Administer daily medications
- Daily head to toe assessment skills utilized
- One to one private duty nursing
- Implements and follows 485 and Plan of Care
- G-tube feeding via bolus, kangaroo pump, infinity pump and by gravity
- Participates in planning, developing, and implementing goals and progress of care
- Experienced with maintenance of tracheostomy and g-tube care
- Observe and implements safety precautions and maintains emergency care measures
- Tracheostomy care and maintain patent airway
- Ostomy care, bowel treatment program
- Administered Nebulizer treatments
- Provided compassionate nursing care to medically fragile children in home settings.
- Tracked patients' progress through careful reporting and documentation at each visit.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
Quality Assurance Coordinator
Sanctuary Hospice
09.2019 - 05.2021
- Assists with assessing the agency’s compliance to State Regulations for offices that are Licensed or Exempt from Licensure and ACHC accreditation
- Assists team with preparation for accreditation and certification surveys
- Involves staff at all levels in survey compliance issues
- Assists with educational activities related to the quality assurance/performance improvement program for all employees
- Coordinates quality improvement/PI teams and maintains documentation of all team activity
- Serves as a resource to all staff regarding quality improvement and documentation
- Assists with orientation related to documentation and improvement for all new employees
- Ensures that all agency quality improvement activities are performed adequately and in a timely manner
- Coordinates quarterly reporting functions and writes report summaries
- Creates the Plan of Treatment/Plan of Care and faxes, tracks, and follows up on the POT/POC//MD orders/Recertification's
- Monitors documentation submission by nursing staff and follows up on late documents
- Uses EMR system reports to track POT recertification needs and other reports using systems: Consolo, Netsmart, MS Excel, Outlook, Duo mobile
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Developed educational materials used to train staff on QA standards.
- Analyzed quality and performance data to support operational decision-making.
- Assisted with quality control audits.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Monitored staff organization and suggested improvements to daily functionality.
- Designed QA inspection measures for Hospice patients, improving fault and return rates by 100%.
Hospice Nurse
Sanctuary Hospice
06.2018 - 12.2019
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Provide support and comfort according to individual patient’s needs
- Help in administering medication
- Established hospice care services for elderly and disabled patients.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Alleviate sudden symptoms of the disease’s end phase
- Notify a doctor for a patient’s condition when deemed necessary
- Help relatives cope with the upcoming loss and provide post-mortem support
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
LPN Case Manager
Advancare Health Services
06.2017 - 08.2018
- Responsible for a range of 20 to 30 geriatric/post op patients in their home bi-weekly
- Monitors and educates patients on the self-care and education of disease to enhance preventive care
- Wound assessment and care
- Follows plan of care and follows throughout discharge of patient
- Informing Doctor of abnormal findings
- Educates patients and or caregivers of health education/medications
- Managed support services and fostered communication among social workers, therapists, home health staff, and patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delivered emotional support to patients and families during challenging times.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Administered medications and injections to patients.
- Developed and implemented individualized patient care plans.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Reviewed patient history to verify conditions and current medications.
- Monitored patient health conditions to report changes to assigned physician.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
Education
Bachelors - Healthcare Management
Concordia University Chicago
River Forest, IL05.2015
Associate of Arts - License Practical Nurse
Wilbur Wright College
Chicago, IL12.2012
Skills
- Student care management
- First aid and CPR
- Chronic disease management
- Electronic records management
Certification
- Licensed Practical Nurse (LPN) - Illnois Board of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- Pharmacology Certified
Timeline
School Nurse
Chicago Public Schools
05.2021 - Current
Quality Assurance Coordinator
Sanctuary Hospice
09.2019 - 05.2021
Hospice Nurse
Sanctuary Hospice
06.2018 - 12.2019
Pediatric Home Health Nurse
Independence Plus
06.2017 - 08.2024
LPN Case Manager
Advancare Health Services
06.2017 - 08.2018
Bachelors - Healthcare Management
Concordia University Chicago
Associate of Arts - License Practical Nurse
Wilbur Wright College
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