Crystal Edwards

• Conduct Property audits, evaluations, inventory, audit pricing, property inspections, and reports
• Photo imaging and other data collection assignments
• Independently perform and manage retail merchandising

• Responsible for providing a positive customer experience
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Handled returns and exchanges according to store policies.
• Maintained a clean and organized checkout area for customer convenience.
• Collaborated with team members to ensure smooth daily operations.
• Performed other duties as assigned by management.

• Delivered exceptional customer service through effective communication and problem-solving skills.
• Managed customer complaints, ensuring timely resolutions and satisfaction.
• Developed product knowledge to assist customers in making informed decisions.
• Met and exceeded productivity targets by handling every interaction with top-notch customer service.
• Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.

My Career Positions included:

• Seizure & Forfeiture Specialist (12/2005 - 04/2016) Springfield, Illinois
• Legal Technician / Administrative Civil / Criminal Assistant (10/1990 - 12/2005) Peoria, Illinois
• Travel Analyst, Domestic & International (1/1990 - 10/1990) Arlington, Virginia
• Division Secretary, Space, Transportation and Communications Division, Arlington, VA (5/1998-1/1990)
• Branch Clerk, Communications Branch, Arlington, VA (4/1987 - 1/1990)