Crystal Del Real
Waukegan
Summary
Dynamic professional with a strong background in educational administration and dispute mediation. Successfully created data reports that informed school-wide discipline guidelines, ensuring a fair and safe environment for students and staff.
Overview
1
1
Language
11
11
years of professional experience
Work History
Culture and Climate Specialist
Waukegan Public Schools CUSD 60
Waukegan
02.2022 - Current
- Created and analyzed daily and weekly data reports on discipline and attendance trends to identify areas for improvement.
- Drafted discipline and attendance contracts ensuring compliance with due process requirements to support fair practices.
- Scheduled and facilitated parent and student meetings to collaboratively address concerns, consequences, and expectations.
- Supported lead and co-principal in developing school-wide discipline and attendance guidelines.
- Ensured smooth daily operations, promoting safety and efficiency within the school. to maintain a safe school environment.
Correctional Officer
Lake County Sherriff's Office
Waukegan
06.2021 - 01.2022
- Enforced jail rules, policies, and regulations to uphold order and protect inmate safety.
- Established secure environment for corrections staff and inmates, enhancing safety and compliance.
- Trained in and applied emergency response procedures, including lockdowns, evacuations, and crisis intervention
- Facilitated professional communication with inmates, staff, and external agencies (court, medical, law enforcement) to ensure clarity and collaboration.
Secretary
Waukegan Public Schools CUSD 60
Waukegan
10.2016 - 05.2021
- Maintained student records, ensuring confidentiality and compliance with regulations to support institutional integrity.
- Managed student attendance records for accurate reporting, fostering accountability and transparency within the school community.
- Assisted in processing student registrations, enhancing enrollment procedures for improved efficiency.
- Conducted outreach to families regarding attendance challenges to promote engagement.
Universal Banker
Associated Bank
Third Lake
09.2015 - 10.2016
- Executed cross-selling of bank services and products to enhance client engagement.
- Processed teller transactions accurately to ensure efficient service delivery.
- Closed loans as NMLS certified, ensuring compliance and client satisfaction.
- Notarized documents to provide essential legal support for clients.
Education
Master of Education - Educational Administration
Grand Canyon University
Phoenix, AZ11-2025
Master of Education - Secondary Education
Grand Canyon University
Phoenix, AZ08-2023
Master of Science - Criminal Justice
Grand Canyon University
Phoenix, AZ08-2020
Bachelor of Arts - Criminal Justice
North Park University
Chicago, IL05-2019
Skills
- Data interpretation
- Educational administration
- Dispute mediation
- Student involvement
- Bilingual communication
- Teamwork
Affiliations
- PBIS Coach - WPS60 (2022-Present)
- F.A.C.E. Liaison/OSAA - WPS60 (2023-Present)
Languages
Spanish
Native/ Bilingual
Timeline
Culture and Climate Specialist
Waukegan Public Schools CUSD 60
02.2022 - Current
Correctional Officer
Lake County Sherriff's Office
06.2021 - 01.2022
Secretary
Waukegan Public Schools CUSD 60
10.2016 - 05.2021
Universal Banker
Associated Bank
09.2015 - 10.2016
Master of Education - Educational Administration
Grand Canyon University
Master of Education - Secondary Education
Grand Canyon University
Master of Science - Criminal Justice
Grand Canyon University
Bachelor of Arts - Criminal Justice
North Park University