Crystal Bullard
Mattoon
Summary
Strategic Store Manager with expertise in inventory management, staff scheduling, and safety compliance. Focused on enhancing service quality and optimizing retail operations. Skilled in customer relationship management and employee training, resolving complaints, and implementing training protocols to boost satisfaction and efficiency. Committed to managing daily operations while ensuring compliance with safety standards and improving customer experience through effective scheduling and visual merchandising.
Overview
5
5
years of professional experience
Work History
Store manager
Murphy USA Gas Station
Mattoon
06.2021 - Current
- Managed daily operations to ensure efficient store functionality.
- Trained and supervised staff on customer service protocols to enhance service quality.
- Developed schedules to optimize staff coverage during peak periods.
- Resolved customer complaints to enhance overall satisfaction.
- Implemented inventory management systems to accurately track stock levels.
- Collaborated with vendors for timely product deliveries and promotions.
- Conducted regular audits to verify compliance with company policies.
- Maintained cleanliness and safety standards to provide a welcoming shopping environment.
- Recruited, trained and supervised new employees.
Education
GED -
Mattoon High School
Mattoon03-2001
Skills
- Inventory management
- Vendor management
- Staff scheduling
- Staff training
- Safety compliance
- Customer relationship management
- Store displays
Timeline
Store manager
Murphy USA Gas Station
06.2021 - Current
GED -
Mattoon High School