Crystal Brandon
Chicago
Summary
Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.
Overview
11
11
years of professional experience
Work History
Human Resources Manager
Mariano's
03.2018 - Current
- Resolved workplace issues in accordance with company policy and legal guidelines. Oversaw grievance procedures and disciplinary actions according to the CBA.
- Conducted training for management on union relations, labor law compliance, and conflict resolution strategies.
- Managed HR functions for multiple unionized employee groups, ensuring compliance with collective bargaining agreements and labor laws.
- Served as the primary point of contact for union representatives, facilitating clear communication and resolving workplace issues proactively.
- Ensured compliance with federal, state and local employment laws regarding all aspects of Human Resources management.
- Conducted investigations for employee complaints and concerns to determine resolutions.
- Recruited and onboarded new employees, ensuring compliance with regulatory requirements.
- Performed background checks and reference checks on potential candidates for open positions.
- Designed and implemented human resources policies and procedures.
Food Service Manager
Mariano's
03.2014 - 03.2018
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
Education
Master of Science - Human Resources Management
National Louis University
Chicago, IL06-2025
BACHELOR OF ARTS (B.A.) - Business Management
University of Phoenix
Chicago, IL01.2019
Skills
- Training program development
- Career advancement planning
- Proficient in Microsoft Office
- Onboarding and Orientation
- Versatile in new environments
- Time management
- HR policies and procedures
- Management of union grievances
- Compensation management
- Leadership Development
- Knowledge of unemployment regulations
- Confidential Document Control
- Employee benefits management
- Workforce retention
Timeline
Human Resources Manager
Mariano's
03.2018 - Current
Food Service Manager
Mariano's
03.2014 - 03.2018
Master of Science - Human Resources Management
National Louis University
BACHELOR OF ARTS (B.A.) - Business Management
University of Phoenix
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