CRISTINA M JUACHON
15301 Walnut Rd Oak Forest
Summary
Committed and motivated Administrative Assistant/ Case Managers Assistant/ Administrator assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Overview
17
17
years of professional experience
Work History
Office Management Assistant (Part Time)
JNJ complete auto repair
Orland Park
01.2023 - Current
- Answered and directed incoming calls from customers, vendors, and other third parties.
- Organized and maintained filing systems for documents such as invoices, contracts, and reports.
Assistant Administrator
Caring Hands - Private Duty Services
Peru
07.2017 - 09.2019
- Responsible to keep all Clients and Staff files organized and to maintain the front office and answering phones.
- Responsible for client medical records and handle administrative duties.
- Staffing and Scheduling.
- Responsible for all Client and Staff supervisory visit.
- Giving out in-services for staff.
- Keeping Employee files up to date.
- Part time Marketing and Posting job flyer in the community.
- Covering shift when short of staffing.
- Meeting with new client explaining and answering their questions regarding services and signing contracts.
- Responsible on sending monthly bills/ invoices to all the client.
- Receiving payment monthly from clients.
- Responsible on Payroll bi-weekly.
Administrative Assistant / Case Manager Assistant
Home Bound Healthcare
Flossmoor
11.2009 - 03.2016
- Responsible for Data Entry into Home solution, System-4, Kinser and to all the log.
- Insurance verification and MD verification.
- Creating new chart for new patient.
- Nursing, Therapist and CNA Staffing and scheduling daily.
- Responsible for keeping all the tracking log up to date.
- Maintained an up-to-date department organizational chart, Organized files.
- Experience on creating Client Plan of care (485 and Face to face encounter).
- Sending out and Follows up document to MD offices.
- Helping out on training new staff.
- Helping out with phone calls.
- Responsible for sending daily, weekly and monthly report.
Admissions Director
Alden Princeton Rehab & Health
Chicago
07.2008 - 09.2009
- Responsible for new Patient Admission.
- Data Entry.
- Insurance verification, MD verification and Payment verification.
- Receiving and Sending documents.
- Keeping the good relationship between Hospitals, Nursing Homes, Hospice and to the community.
- Touring Client and family around the facility and providing information regarding our services.
- Contract signing.
- Helping on Public aid application.
- Helping out on Marketing.
- Receiving monthly payments.
Patient Care Aide
Little Company of Mary Hospital
Evergreen Park
02.2007
- Observed and documented patient status and reported patient complaints to the case manager.
- Read and recorded temperature, pulse and respiration.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Collected urine and fecal samples.
- Prepared patient rooms prior to their arrival.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Provided transportation, assistance and companionship to clients.
- Positioned residents for comfort and to prevent skin pressure problems.
- Documented resident records on daily flow sheets.
- Administered simple range of motion exercises.
- Assisted with ADLs.
Cna - Certified Nursing Assistant
Brentwood Sub-Acute Healthcare Center
Burbank
01.2006
- Observed and documented patient status and reported patient complaints to the case manager.
- Read and recorded temperature, pulse and respiration.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Collected urine and fecal samples.
- Prepared patient rooms prior to their arrival.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Provided transportation, assistance and companionship to clients.
- Positioned residents for comfort and to prevent skin pressure problems.
- Documented resident records on daily flow sheets.
- Administered simple range of motion exercises.
- Assisted with ADLs.
Education
Some College (No Degree) - Certified Nursing Assistant
CNA
Skills
- Schedule management
- Understands complex payroll
- Multi-Task Management
- Organizational Skills
- Prioritization
- Employee training and development
- Documentation
- Filling
- Patient charting
- Account Management
- Active Learning
- Client Relations
- Computer Proficiency
- Coordination
- Creative Problem Solving
- Critical Thinking
- Customer Service
- Data Collection
- Data Entry
Timeline
Office Management Assistant (Part Time)
JNJ complete auto repair
01.2023 - Current
Assistant Administrator
Caring Hands - Private Duty Services
07.2017 - 09.2019
Administrative Assistant / Case Manager Assistant
Home Bound Healthcare
11.2009 - 03.2016
Admissions Director
Alden Princeton Rehab & Health
07.2008 - 09.2009
Patient Care Aide
Little Company of Mary Hospital
02.2007
Cna - Certified Nursing Assistant
Brentwood Sub-Acute Healthcare Center
01.2006
Some College (No Degree) - Certified Nursing Assistant
CNA