CRAIG E. COLLINS
Chicago,IL
Summary
I'm a passionate and motivated restaurant professional with years of experience in an industry I truly love. Guest service and satisfaction is always my top priority in order to create memorable experiences for all guests.
Overview
29
29
years of professional experience
Work History
Dog Walker, Sitter, Trainer
Wag!
Chicago, IL
03.2020 - Current
- Assessed individual breed characteristics to develop effective exercise regimens that improve physical fitness and well-being.
Server
The Bavarian Lodge
Lisle, IL
11.2024 - 01.2025
- Collaborated effectively with kitchen staff to streamline service and enhance dining experience.
- Provided exceptional customer service, ensuring guest satisfaction and resolving issues promptly.
Server
Uncle Julio's Hacienda
Naperville, IL
06.2024 - 11.2024
- Provided exceptional customer service, ensuring guest satisfaction and resolving issues promptly.
- Collaborated effectively with kitchen staff to streamline service and enhance dining experience.
Bartender
Untitled Supper Club
Chicago, IL
09.2023 - 06.2024
- Crafted unique cocktails using premium spirits and fresh ingredients to enhance guest experience.
- Provided exceptional customer service, ensuring satisfaction and repeat patronage.
Bartender
Chef Art Smith's Reunion
Chicago, IL
07.2022 - 09.2023
- Provided exceptional customer service, ensuring satisfaction and repeat patronage.
- Crafted unique cocktails using premium spirits and fresh ingredients to enhance guest experience.
Bartender
Mia Francesca
Chicago, IL
06.2021 - 07.2022
- Trained new staff on cocktail preparation techniques and service protocols.
Bartender/Deckhand
Chicago's First Lady Cruises
Chicago, IL
05.2021 - 11.2021
- Developed signature cocktails, enhancing customer satisfaction and experience.
Bartender
Coda Di Volpe
Chicago, IL
09.2018 - 06.2021
- Developed drink specials based on seasonal ingredients to drive sales and customer interest.
Server
Coda di Volpe
Chicago, IL
09.2010 - 05.2021
- Trained and mentored new servers on menu offerings and customer service standards.
Manager/Bartender
Downtown Bar and Lounge
Chicago, IL
09.2005 - 09.2010
Server
Brasserie JO
Chicago, IL
03.2002 - 08.2010
Bartender/Server
Bistrot Zinc
Chicago, IL
04.1999 - 01.2001
Bartender/Server
Echo
Chicago, IL
09.1997 - 04.1999
Education
Bachelor of Science - Communications
Grand Valley State University
Skills
- Bartending/Serving
- Extensive Knowledge of Cuisine, Wine, and Beer
- Proficient in several POS systems including Toast, Clover, Skytab, Micros, Squirrel
- Excellent communication
- Punctual and reliable
- Honest and trustworthy
Timeline
Server
The Bavarian Lodge
11.2024 - 01.2025
Server
Uncle Julio's Hacienda
06.2024 - 11.2024
Bartender
Untitled Supper Club
09.2023 - 06.2024
Bartender
Chef Art Smith's Reunion
07.2022 - 09.2023
Bartender
Mia Francesca
06.2021 - 07.2022
Bartender/Deckhand
Chicago's First Lady Cruises
05.2021 - 11.2021
Dog Walker, Sitter, Trainer
Wag!
03.2020 - Current
Bartender
Coda Di Volpe
09.2018 - 06.2021
Server
Coda di Volpe
09.2010 - 05.2021
Manager/Bartender
Downtown Bar and Lounge
09.2005 - 09.2010
Server
Brasserie JO
03.2002 - 08.2010
Bartender/Server
Bistrot Zinc
04.1999 - 01.2001
Bartender/Server
Echo
09.1997 - 04.1999
Bachelor of Science - Communications
Grand Valley State University