CRAIG E. COLLINS
Chicago,IL
Summary
I'm a passionate and motivated restaurant professional with years of experience in an industry I truly love. Guest service and satisfaction is always my top priority in order to create memorable experiences for all guests.
Overview
29
29
years of professional experience
Work History
Dog Walker, Sitter, Trainer
Wag!
2020.03 - Current
- Assessed individual breed characteristics to develop effective exercise regimens that improve physical fitness and well-being.
Server
The Bavarian Lodge
2024.11 - 2025.01
- Collaborated effectively with kitchen staff to streamline service and enhance dining experience.
- Provided exceptional customer service, ensuring guest satisfaction and resolving issues promptly.
Server
Uncle Julio's Hacienda
2024.06 - 2024.11
- Provided exceptional customer service, ensuring guest satisfaction and resolving issues promptly.
- Collaborated effectively with kitchen staff to streamline service and enhance dining experience.
Bartender
Untitled Supper Club
2023.09 - 2024.06
- Crafted unique cocktails using premium spirits and fresh ingredients to enhance guest experience.
- Provided exceptional customer service, ensuring satisfaction and repeat patronage.
Bartender
Chef Art Smith's Reunion
2022.07 - 2023.09
- Provided exceptional customer service, ensuring satisfaction and repeat patronage.
- Crafted unique cocktails using premium spirits and fresh ingredients to enhance guest experience.
Bartender
Mia Francesca
2021.06 - 2022.07
- Trained new staff on cocktail preparation techniques and service protocols.
Bartender/Deckhand
Chicago's First Lady Cruises
2021.05 - 2021.11
- Developed signature cocktails, enhancing customer satisfaction and experience.
Bartender
Coda Di Volpe
2018.09 - 2021.06
- Developed drink specials based on seasonal ingredients to drive sales and customer interest.
Server
Coda di Volpe
2010.09 - 2021.05
- Trained and mentored new servers on menu offerings and customer service standards.
Manager/Bartender
Downtown Bar and Lounge
2005.09 - 2010.09
Server
Brasserie JO
2002.03 - 2010.08
Bartender/Server
Bistrot Zinc
1999.04 - 2001.01
Bartender/Server
Echo
1997.09 - 1999.04
Education
Bachelor of Science - Communications
Grand Valley State University
Skills
- Bartending/Serving
- Extensive Knowledge of Cuisine, Wine, and Beer
- Proficient in several POS systems including Toast, Clover, Skytab, Micros, Squirrel
- Excellent communication
- Punctual and reliable
- Honest and trustworthy
Timeline
Server
The Bavarian Lodge
2024.11 - 2025.01
Server
Uncle Julio's Hacienda
2024.06 - 2024.11
Bartender
Untitled Supper Club
2023.09 - 2024.06
Bartender
Chef Art Smith's Reunion
2022.07 - 2023.09
Bartender
Mia Francesca
2021.06 - 2022.07
Bartender/Deckhand
Chicago's First Lady Cruises
2021.05 - 2021.11
Dog Walker, Sitter, Trainer
Wag!
2020.03 - Current
Bartender
Coda Di Volpe
2018.09 - 2021.06
Server
Coda di Volpe
2010.09 - 2021.05
Manager/Bartender
Downtown Bar and Lounge
2005.09 - 2010.09
Server
Brasserie JO
2002.03 - 2010.08
Bartender/Server
Bistrot Zinc
1999.04 - 2001.01
Bartender/Server
Echo
1997.09 - 1999.04
Bachelor of Science - Communications
Grand Valley State University