Courtney Washburn
Martinsville
Summary
Organized and dependable professional successful at managing multiple priorities with a positive attitude in any job setting with willingness to learn. Skilled in adaptivity, teamwork, and maintaining productivity in changing settings, contributing to successful job outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Laborer
Local 159 Labor Union
07.2023 - Current
- Collaborated with team members to maintain site safety and adherence to regulations.
- Maintained a clean and organized work environment to enhance productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
CNA
Heartland Nursing And Rehabilitation
02.2022 - 07.2023
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, contributing to accurate care planning and implementation.
- Monitored vital signs and reported changes in resident conditions to ensure prompt medical attention.
- Facilitated communication between residents, families, and healthcare teams to enhance care coordination.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Medical Records
Marshall Rehabilitation and Nursing
09.2021 - 02.2022
- Promoted effective communication between healthcare providers and patients through accurate documentation of medical records.
- Promoted continuity of care by accurately documenting all pertinent information in electronic medical records systems.
- Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
Debt Collector/Bank Teller
The Morris Plan
09.2020 - 09.2021
- Negotiated payment plans with clients, fostering positive relationships while ensuring compliance with company policies.
- Managed collections process to recover outstanding debts, enhancing cash flow and reducing delinquency rates.
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Identified and contacted customers with overdue accounts to address payment status.
CNA
Casey Healthcare
02.2018 - 09.2020
- Provided compassionate personal care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and documentation, maintaining accurate health records.
- Monitored vital signs and reported changes to the nursing team for timely interventions.
- Trained new CNAs on best practices for resident care and safety protocols, enhancing team efficiency.
- Advocated for residents' needs by addressing concerns promptly and ensuring appropriate follow-up actions.
CNA
Heartland Nursing And Rehabilitation
06.2016 - 02.2018
- Implemented infection control measures, contributing to a safe environment for residents and staff.
- Facilitated communication between residents, families, and healthcare providers to support care plans.
- Collaborated with interdisciplinary teams to develop individualized care strategies for diverse resident populations.
- Assisted patients with daily living activities, promoting independence and dignity.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
High School Diploma -
Casey-Westfield Jr-Sr High School
Casey04-2016
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Time management
- HIPAA compliance
- Clinical documentation
- Multitasking and organization
- Critical thinking
- Client relations
- Relationship building
- Teamwork
- Teamwork and collaboration
- File organization
- Data entry
- Document scanning
- Medical terminology understanding
- Medical records management
Certification
- Certified Nursing Assistant
- OSHA 10 Certified
- CPR Certified
Timeline
Laborer
Local 159 Labor Union
07.2023 - Current
CNA
Heartland Nursing And Rehabilitation
02.2022 - 07.2023
Medical Records
Marshall Rehabilitation and Nursing
09.2021 - 02.2022
Debt Collector/Bank Teller
The Morris Plan
09.2020 - 09.2021
CNA
Casey Healthcare
02.2018 - 09.2020
CNA
Heartland Nursing And Rehabilitation
06.2016 - 02.2018
High School Diploma -
Casey-Westfield Jr-Sr High School