Courtney Nowland

In July 2022, I received a late diagnosis of Autism Spectrum Disorder and ADHD, coinciding with the loss of my previous job. I decided to take some time away from work to adapt to this new chapter in my life and reassess my needs in a professional environment.

After about six months, I began searching for a new job but faced challenges in finding the right fit. During this period, I proactively taught myself graphic design, social media management, and video content editing using tools like Movavi and Cyberlink. Additionally, I learned to stream on Twitch, which has provided me with valuable experience in marketing, advertising, and networking. In 2023 and 2024, I successfully raised $400 and $500 respectively, for the Breast Cancer Research Foundation through charity streams on Twitch using Tiltify. With current charity for St. Jude running 2025. I also run a small, but active Discord server which hosts events. Currently, I am still streaming and running my Discord server, but I have also published a book of poetry. I have started to engage more with AI out of curiosity and found it a great place to organize my thoughts and generate ideas when I am writing and feel stuck. I am simply looking for a chance to get back in to a part-time working position.

• Coordinated train routes across states
• Scheduled product pick up and delivery for warehouses.

• Assisted customers with inquiries and provide all pertinent information via telephone, email
• Order Entry: followed up on current orders, track and trace import shipments / maintain future orders / scan all documents relevant to orders / keep dispatchers up to date with most relevant information / resolve any issues that arise
• Scheduled delivery and loading appointments.

• Managed a team of 5-10 at any given time
• Kept open lines of communication
• Provided detailed, organized reports for shift changes
• Finished all job duties, adhering to deadlines to avoid delays, while also assisting employees with their tasks as needed
• Addressed concerns quickly to avoid lasting issues among employees.

• Monitored Inbound and outbound trucks/containers through an automated gate system via computers for proper safety and correct data entered into automated kiosks
• Provided excellent customer service to various clients and vendors within the BNSF rail yard
• Utilized cycle counts to reconcile inventory, identified and researched root cause of discrepancies while maintaining inventory count.