Courtney McGinnis

Coordinated lease agreements and documentation for prospective tenants.

Maintained accurate records of leasing activities and tenant information.

Assisted in managing tenant inquiries and property showings.

Communicated effectively with tenants regarding maintenance requests and concerns.

Processed applications for prospective tenants and conducted background checks.

Tracked leads using CRM software and followed up with interested parties.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Communicated with healthcare providers to confirm patient eligibility and coverage.

Analyzed aging accounts to prioritize collection efforts and follow-up actions.

Located and monitored overdue accounts using billing system to begin collections process.

Conducted periodic audits on accounts receivables balances and aged reports; identified areas requiring further investigation.

Received recognition as "Regional MVP" for reducing overall outstanding balances by $75,000.